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SalaryVictory Organisation Group has been selling and servicing vehicles for the past 15 years. The franchises we hold include Ford, Isuzu UTE, LDV, and MG. We are a successful, expanding family business with a tradition of excellence and superior Customer Service. We are located in Tweed Heads and service the Southeast Queensland and Northern Rivers New South Wales regions.
If you are a mechanic looking to get off of the tools, someone with automotive experience or someone who just loves cars. We Want You!
We are looking for a Customer Service Concierge to join our Service front desk team. This is is a prime opportunity to come and work in a fast paced environment in a great lifestyle location.
Reporting to the Service Manager, this role will be responsible for booking, greeting, and managing daily customer relations for the dealership’s service department and representing a well known family business.
This includes the following:
- Answering customer enquiries regarding their vehicles service
- Up-selling additional service work
- Ensuring all customer requirements are met
- Build relationships with customers and internal stakeholders
- Delivery quality Customer Service
The Customer Service Concierge role is strongly customer-service focussed, as well as having elements of sales, and automotive knowledge. Therefore, a background in these fields would be highly advantageous but not essential.
The remuneration package includes a competitive annual salary and a commission structure based on earnings and our team has great support from senior management to ensure you can succeed in this role . Join our great team environment and enjoy all the lifestyle advantages of working on the beautiful Tweed Coast.
Apply via email to:
*****@victoryford.com.au
Applicants with current automotive experience are preferred, but all applicants will be considered.
Only shortlisted applicants will be contacted.
