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Form of work
SalaryAbout us
Join a locally owned & run business providing renewable energy solutions for over 24 years. We specialize in providing innovative solar energy solutions to Local Councils, Mine Sites, Residential and Commercial customers. Most recently we installed the 700kW Solar Carport at Newcastle Airport. As part of our team, you'll contribute to a sustainable future while enjoying a dynamic and supportive work environment with room for learning and growth. NOTE: We do not do any telemarketing, door knocking or outgoing sales calls, so this is not one of those roles. If you would like to understand more about what we do here a couple of our websites to check out first www.solarpoweraustralia.com.au www.solaronline.com.au
Qualifications & experience
- Previous experience in Customer Service, sales support, or a related field preferred
- Knowledge of the solar industry, electronics or renewable energy technologies is a plus
- Excellent communication skills, both verbal and written, with the ability to effectively engage with customers
- Proficiency in Microsoft Office Suite and MYOB
- Positive attitude, self-motivated, and team-oriented
Tasks & responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and in-person interactions
- Provide product information, pricing, and support to customers interested in our solar energy solutions (training provided)
- Assist in managing customer accounts via MYOB, including processing online orders, updating customer information, EFTPOS payments
- Collaborate with the team to ensure seamless communication and customer satisfaction
Benefits
- Competitive pay commensurate with experience
- Opportunities for career growth and advancement within the company
- Work with a great team of locals who are passionate about what they do
