Customer Service / Internal Sales Assistant

Staff Australia are currently seeking an enthusiastic Customer Service/Internal Sales Assistant to commence with our client based in Rocklea.
About our client:
Our client’s is an integrated pipeline infrastructure business led by a passionate team of industry professionals, they combine strategic project consultation, product innovation and service excellence to specify and deliver world-class pipeline infrastructure across Australia and the Asia Pacific region.
Due to continued growth and market demand, they are seeking an experienced Client Services/Internal Sales Assistant to join their dynamic forward-thinking team.
The role:
Our client’s partnerships are a two-way street: they deliver on their promises, and help their customers deliver on theirs. Client Services is required to collaborate with our market leading client services team to assist our clients with the delivery of their water and wastewater infrastructure requirements.
Based in the Rocklea office, you will nurture strong and enduring professional relationships with their customers who include civil construction companies, local government, water utilities and other asset owners.
Shift: 7.30am - 4.30pm Monday – Friday $36.30 per hour

• Assisting clients with general enquiries, preparing quotations and sales orders;
• Administration duty where required
• Co-ordinating project deliveries and providing advice on current order status;
• Providing exceptional Customer Service, product, pricing and technical information;
• Meeting client deadlines and exceeding service level expectations;
• Managing your time and a willingness to take ownership of delivering client’s needs;
• Managing and solving conflicts with clients;
• Offering various sales solutions;
• Contributing to a harmonious work environment across all departments and Branches;
• Taking reasonable care of the health and safety of themselves and others;
• Cooperating with Management and OHS representatives in complying with quality, safety and environmental requirements;
• Adhering to all Policies & Procedures, promoting Compliance in the workplace.

Benefits and perks:

• Work within a close-knit talented team recognised as the market leaders within the industry;
• On the job training from a team of people who will invest in your career development;
• On-site parking;
• An immediate start is available for the right candidate.

The successful candidate will possess the following:

• A high standard of professional conduct, integrity, and honesty
• Very high-level attention to detail/accuracy
• Excellent time management
• Strong sales ability
• Excellent communication and problem solving skills
• Proficiency in MS Office, with exceptional knowledge of Excel and PowerPoint
• A positive attitude and ability to work in a team environment or autonomously
• Strong adherence to Governance/Compliance
• Experience working in a role with a high level of Customer Service required and if this is specifically within the Australian Water/Civil Industry this would be advantageous;
• Knowledge of MYOB CRM is advantageous;

**Please note that due to the high number of expected applications, only short-listed candidates will be contacted. ** If you have any queries regarding this role, contact us on 07 3711 9700.