Customer Service Manager - Apac

Lead a dedicated team to drive customer success in the booming hospitality industry as the Customer Success Manager The Company: Miller Leith is working with a leading company in the Tech and Hospitality industry to recruit a Customer Success Manager for the APAC region. This company is a prominent player in the field, known for its commitment to providing innovative solutions and maintaining strong customer relationships. Benefits:Join a reputable company in the Tech Hospitality industry

Work within a collaborative and supportive team environment

Progressive OpportunitiesCompetitive salary package and benefits

The role:  The Customer Success Manager - APAC will play a pivotal role in driving customer satisfaction and retention across the region. Leading a team of 16 dedicated customer support professionals, the successful candidate will provide leadership, training, and guidance to ensure seamless operations. Responsibilities:Provide leadership, training, and guidance to a team of 16 customer support professionals

Analyse metrics and formulate strategic approaches to optimise customer support operations

Foster collaboration and alignment…

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