Customer Service Officer

Customer Service Officer role based in the North of Brisbane

Your new company 
We have an exciting opportunity for a Customer Service officer to join a Local Council on the North Side of Brisbane.  
Your new role 

Undertake the provision of accurate and appropriate responses to customer enquiries and issues

Compile requests for action by Council departments, process applications and complete financial transactions

Ensure compliance with relevant Council and Customer Services policies, practices, procedures, and service standards.

Providing input into the development of departmental procedures and processes, advocating for the customer and supporting continual improvement and efficiency

Assist with developing the capability and capacity within the team and contribute to a positive working environment

What you'll need to succeed 

• Great communication skills 
  
• Customer service experience 
  
• Have experience in a similar role 
  

What you'll get in return 

• This is a 6-month contract with the possibility of an extension
  
• A fantastic training programme
  
• Paying $37.45 per hour + super  
  

What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#2866885