Customer Service Officer

• Temporary opportunity with potential to convert to permanent 
• Conveniently located in Ryde
• Work for an organisation with a team orientated culture
• Impressive Club Environment

We are looking for a Customer Service and Collections Officer to join a luxury health and wellness club located in Ryde. This is a temporary office based opportunity with the potential to convert to permanent.

Are you dedicated to delivering exceptional Customer Service? Do you excel in administrative roles, ensuring meticulous attention to detail and accuracy? If you thrive in a collaborative, customer centric environment and can manage multiple priorities seamlessly, we have the perfect opportunity for you!

Your day to day:

• Provide excellent Customer Service to valued members and communicate with care and empathy 
• Collaborate with the Group Membership Manager to support collection placements, non-payment notifications
• Coordinate the resolution of payment defaults and late payments
• Build and establish relationships with customers with rapport and trust

Who you are:

• You're warm, honest and genuine with proven Customer Service experience. 
• You're comfortable communicating at all levels and you can be counted on to skilfully respond to feedback and complaints.  
• You can engage with clients in a professional and empathetic manner, providing top-notch Customer Service while assisting them in resolving payment issues.

If you have proven Customer Service experience and you are keen on the position, apply now or send your resume to *****@talentconnect.au