AddressJoin Collision Care Group as a Customer Service Officer!
Are you someone with a passion for Customer Service? Collision Care Group is seeking individuals like yourself to join our Albury-Wodonga team as a Customer Service Officer.
About us: Collision Care Group is a fast growing company specialising in luxury vehicle repairs and insurance work. With 6 locations Australia wide - and more to come - we pride ourselves in delivering the highest quality service to a wide variety of customers and companies.
The Role: We are currently seeking a dedicated and enthusiastic person to join us at Albury Wodonga Autobody. A love for Customer Service and a knack for administration will see you thrive with us. Your job will primarily be greeting customers, providing them with regular updates on the progress of repairs of their vehicle, liaising with insurance companies and assessors, and coordinating with management to ensure timely delivery of complete work. Updating insurance companies on their chosen program will be an essential part of your job when required. Don't worry, we will provide training on industry programs as necessary.You will also be responsible for receiving invoices for parts and organising credits. Receiving, organising and responding to emails will be a major priority in your regular work day. Our company has a fleet of loan cars that are regularly issued to our customer. Part of your responsibility will be to manage these, distribute them to customers, and to keep record of their condition.
Customer Service Officer
To be successful in this role you will need:
- A Passion for Customer Service
- Some experience in administration
- Knowledge of the repair industry is preferred but not required
- A willingness to learn and expand on your role
- Ability to work well in a team environment
- Desire for long-term employment
What We Offer To You
All of our team have a passion for cars and quality Customer Service so we are seeking a like minded person to join our team. You will be greeted each day with an incredible team dedicated to helping customers through the process of getting their most essential form of transportation repaired, as quickly and painlessly as possible.
We understand that there are events outside of our control that can impact your work, and we are willing to work with you to find a solution that benefits everyone. Whether that be schooling, notable life events, family, or your health. We value our amazing staff and strive to ensure that everyone benefits from a comfortable and supportive working environment.
Long Term Stability: our standard business hours are 8am - 4:30pm with some days ending at 5pm if needed. New members to our amazing team are always hired with the hope that they will be with us for many years to come. We're not going anywhere anytime soon, and we hope you won't be either.
Want To Find Out More?
If you want to find out more about the position and our incredible Wodonga team, please email your resume and details to **********@collisioncare.com.au or submit your resume to this ad. You can also call 0492 440 *** to speak with our General Manager Rade and see if this position is right for you.
Please note: Only shortlisted applicants will be contacted.
Job Types: Full-time, Permanent
Salary: $60,000.00 - $75,000.00
Schedule:
- Monday to Friday
- 40hr standard work week
- 8am - 4:30pm regular hours
Licence/Certification:
- Driver Licence (Preferred)
Work Location: In person
Uniform provided.
