Customer Service Officer - Government

Call Centre & Customer ServiceCustomer Service Sydney Contract Location - Parramatta 1 Month Assignment Possibility of Extension $41.59 Per Hour Super APG Workforce are currently seeking a Customer Service Officer for a role based a Parramatta Government Sector. 1 month assignment - possible extension  Start date: ASAP  $41.59 Per Hour Super 7 hrs p/d / 35 hrs p/w Location Parramatta Primary purpose of the role The Client Service Officer will have a clear understanding of when to escalate a matter to the Senior Client Service Officer or the Principal Client Service Officer as appropriate. Key accountabilities  Develop strategies and make substitute decisions to manage customer finances including medium to long term planning. Communicate and engage with customers to understand their financial needs and existing arrangements, build rapport and consult with the customer to understand aspirations.  Actively listen to the concerns and enquiries of customers and stakeholders and work to resolve issues across NSW Trustee…
Click here to view more detail / apply for Customer Service Officer - Government