AddressLet’s talk about us!
RSEA Safety is a fast growing and leading independent, omni channel player in the safety market with approximately 1000 employees. Established in 2000, RSEA Safety has a national footprint of 89 retail superstores, 6 hire depots, 5 distribution centres, 16 embroidery facilities and e-commerce capabilities.
We help companies like Boral and KFC keep their employee’s safe through the supply of workwear, work boots, personal protective equipment, workplace and road safety products. RSEA Safety offers a comprehensive range of trusted brands like Carhartt, Wolverine, Steel Blue, Blundstone, CAT, 3M and Uvex to name a few. We also have in house design and custom design development team to meet the requirements of any customer.
The Role
This is an outstanding opportunity for a motivated and driven individual to accelerate their career with a fast growing and established Industrial safety business. You are the first point of contact for our major contracts team providing a consultative approach to meet customer’s needs. You will be passionate about sales, providing superior Customer Service, good attention to detail and the ability to juggle many tasks simultaneously.
Key Responsibilities:
- Manage relationships and contracts with key accounts, via e-mail, phone and face to face contact, while ensuring high service standards are maintained.
- Run KPI reporting which should be distributed to key personnel to ensure that all orders for major clients are monitored and service level commitments are met.
- Working with the warehouse & store networks to ensure all orders are sent on time.
- Providing quotes and support to customer
- Monitoring back-order reports and liaise with stores and warehouses for timely invoicing.
- Sales order entries, price loading and adjustments when required.
- Assist in the development of min/max levels against major accounts within a portfolio.
- Sales reporting each month.
- Building strong relationships.
- Assisting the wider business where required.
Skills / Experience / Qualifications:
- Proven Customer Service experience
- Professionalism when working with internal and external clients.
- Ability to work with business, customer and supplier stakeholders.
- Follow RSEA processes, procedures and disciplines.
- Ability to identify and develop process improvement initiatives.
- Proactively manage client and sales requirements.
What we offer!
- Competitive salary and benefits package.
- A supportive and collaborative work environment.
- Opportunities for professional development and growth.
- The chance to make a meaningful impact on our company's success.
- Employee discounts across a range of our products
- Modern offices with secure parking, close to public transport
- Christmas is our quiet time, meaning more time to spend with friends and family
How to Apply
If this role is for you send us your resume and a cover letter clearly outlining how your skills and experience suit the advertised position. Apply online, we would love to hear from you!
RSEA Safety is an equal opportunity employer and we are committed to creating a diverse and inclusive workplace.
RSEA company values are – Real, Striving, Excellence and Agile which form the basis for our team culture, service approach and everything that we do.
