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Form of workJob Opportunity: Join Our Passionate Customer Service Team at Instant Windscreens & Tinting Newcastle!
At Instant Windscreens & Tinting, we are more than just a business – we are a family. As a renowned, family-owned company and leader in the automotive glass industry, we have built a workplace culture where every team member contributes to our collective success, grows together as a united team, and genuinely enjoys their work. With over 60 branches across Australia and New Zealand, we take pride in maintaining our employee-first culture throughout our organisation.
Our commitment to customer satisfaction is unwavering, and we continuously strive to create an environment that is both rewarding and enjoyable for our employees. We firmly believe that when our team members are happy and supported, they can deliver exceptional service to our valued customers.
We currently have an opportunity at our Newcastle Branch for someone looking to kickstart their career in administration / Customer Service who will thrive in a supportive environment and grow to become an integral part of our business and culture.
Key Responsibilities:
- Serve as the primary point of contact for customers, creating a positive and welcoming experience.
- Act as a conduit between customers and the organisation, understanding their needs and providing effective solutions.
- Assist the Branch Manager in day-to-day operations, contributing to the smooth functioning of the branch.
- Collaborate with the team to address customer concerns and inquiries, finding suitable resolutions.
- Contribute to administrative tasks, including invoicing, job authorities, and maintaining accurate records.
This opportunity can be either for the experienced candidate or someone that is looking for that opportunity, either way we will provide you with support and training.
The skill set we are looking for:
- Our business is about connecting with customers and providing a solution. Having the ability to handle lots of calls and being agile in multi-tasking is key in this role.
- Energetic and enthusiastic approach to work, bringing a positive attitude to every interaction.
- Excellent communication skills, enabling effective interaction with customers and colleagues.
- Keen eye for detail, ensuring accurate order placement for each job.
- Strong team player, able to collaborate effectively in a team-oriented environment.
- Result-oriented mindset, while maintaining our commitment to care, collaboration, genuineness, and drive.
- Proficient computer skills and familiarity with social media platforms.
Working Hours:
Monday to Friday: 8 am to 5 pm.
Our commitment to you:
- To be the best at this job we will provide comprehensive training to ensure your success in the role.
- In looking part of the team, we provide a company uniform for a professional and unified appearance.
- We look to develop our own, so we look to provide that supportive work environment with ample opportunities for career progression.
- We will reward you with a competitive salary package reflecting your skills and experience.
If you possess the necessary skills and enthusiasm for this role, we are currently hiring and encourage you to submit your application now. We are looking for the best candidates to join our exceptional team.
For further information, please contact our recruitment team at ***********@instantwindscreens.com.
