Customer Service Officer

Exciting Challenges

Liaising with internal and external customers is a crucial element of this varied role. With our NSW Branch being one of the busiest, you'll utilise your customer service skills to provide quality customer service.

Duties will include, but not be limited to:

• Answer incoming / making outbound telephone calls
• Order entry and processing
• Process invoices and credits
• Customer support and enquiries
• Liaise with freight providers for delivery coordination
• Provide assistance to Sales and Logistics teams

Contact

deolekar.vaidehi@au.sika.com

Job Category

Customer Service

We Need Your Skills

To be successful within this role, you will have:

• Minimum 12 months experience within a Call Centre environment or similar role
• A strong understanding of Customer Service principles
• Be self-motivated, quick leaner, with a can do attitude
• Excellent interpersonal / communication skills and attention to detail
• Excellent computer skills / administrative skills

Previous experience within a Customer Service Department of a Transportation Company, or Manufacturing Company would be HIGHLY advantageous.

Picture employer branding

Intro

We are currently seeking a highly motivated Customer Service Officer superstar to join our Customer Service team at Pinkenba.

This dynamic, fast paced role will have you working closely with our Sales Representatives, assisting with customer service and advice on Sika products.

Building Trust Every Day

WHO IS SIKA AUSTRALIA?
Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 300 factories with over 25,000 employees & an expanding team across Australia.

WHY JOIN THE SIKA AUSTRALIA TEAM?

• We offer a supportive working environment with a strong, positive company culture
• We invest in our employees - you will be provided with all relevant training and development
• Employee Benefits Program

Apply Now and take your career to the next step!

Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen.

Sika Australia is proud to be an Equal Employment Opportunity employer.
We value and seek diversity in our workforce.

Disclaimer - Sika Australia does not accept unsolicited agency resumes. Sika Australia is not responsible for any fees related to unsolicited resumes.