Role Details
- 2x Permanent Part Time Position's based in our new contact centre in Carrington
- Rotating roster with shifts starting from 9:30am and finishing at 5:30pm, Monday Thursday, Friday or Tuesday, Thursday, Friday
- Base salary $35,699 pa based off 22.8rs per week + superannuation + salary packaging options.
If you are an enthusiastic, confident and vibrant Customer Service Officer looking for a career where you can give back to those in need then, this is the rewarding job you have been looking for! Our Customer Service Officers work within a motivated and supportive team of CSO’s and provide our current and potential clients, community vendors and Support Workers in the field with excellent service.
As a Customer Service Officer with integratedliving, you will be the first point of contact for information on services, packages, and all things integratedliving!
If you value exceptional Customer Service, have a positive attitude and commitment to providing the best care to our clients. As well as;
- The ability to problem solve and think outside the box
- Open to change and easily adaptable to an ever changing industry
- Effectively and efficiently resolve complaints and feedback from clients
- Quickly and accurately recording a brief summaries of conversations into a database
- Being kind and compassionate toward people that need assistance, even when they are not having the best day
- A role that will challenge your and give you the potential to grow a career in a stable industry want to hear from you!
Benefits
- Flexible, supportive work environment that provides the opportunity to make a real difference in the community and our clients lives
- Tax benefits through salary packaging options as a not for profit organisation
- Professional development and career progression opportunities
- A safe and healthy workplace culture which promotes diversity and mutual respect
- Free onsite parking is available
About Us
integratedliving is an industry-leading provider known for its approach to person centred care. We are committed to delivering optimal health and wellbeing outcomes for our rural, regional, and remote clients. Our culture is dynamic, we move quickly and provide services that allow them to stay home, where they want to be.
If you have the drive, commitment, and desire to help improve individual health outcomes and strengthen your local community then we welcome your application.
integratedliving Australia values diversity and promotes understanding and inclusion of all people organisation wide.
Our workforce proudly reflects the local communities we live and work in and we actively encourage all applications.
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
Please note: The New South Wales Government’s current Public Health Order has mandated all in-home and community aged care workers such as integratedliving team members to be appropriately vaccinated. To comply with this government mandate, integratedliving will require evidence of your COVID-19 vaccination status to check compliance prior to employment.