AddressJoin the EastLink team as a Customer Service Operator!
Are you ready to kickstart an exciting career where every day brings new challenges and opportunities to shine? EastLink is looking for enthusiastic Customer Service Operators to join our dynamic team in Ringwood!
Why EastLink?
EastLink is one of Melbourne's major motorways, providing vital connections across the eastern and south-eastern suburbs. Known for our safety and efficiency, we’re committed to maintaining our reputation through exceptional Customer Service.
What We're Looking For:
We’re seeking individuals who thrive in a fast-paced environment, are passionate about delivering excellent Customer Service and have the ability to navigate multiple software platforms. If you have a positive attitude and a willingness to learn, you’re exactly who we want – no call centre experience necessary!
Your Role:
As a Customer Service Operator, you will be the vital link between EastLink and our valued customers. Handling inbound calls, assisting with enquiries, and ensuring every interaction leaves a positive impression. With support from our amazing team leaders and coaches, you will never feel alone in your journey.
Why you will love working with us:
- Prime Location: Conveniently located in Ringwood, just a stone's throw from public transport.
- Hybrid Environment: Permanent staff enjoy the best of both worlds with a blend of in-office and remote work (upon successful completion of probation and in accordance with our Work From Home policy guidelines).
- No Weekend Work: Our call centre operates Monday to Friday, from 7am to 6pm – leaving your weekends free!
- Comprehensive Training: Kick off your career with two weeks of full-time paid training, ensuring you're ready to excel.
In addition, you will also receive and have access to:
- Employee Toll Reimbursement: Save on travel costs when you use EastLink.
- Health and Wellbeing Program: Stay healthy with our supportive initiatives.
- Rewards and Recognition: Get acknowledged for your hard work and dedication.
- Ongoing Training: Keep learning and growing with us.
- Employee Assistance Program (EAP): Access support whenever you need it.
- Competitive Salary: Enjoy an attractive pay package.
Ready to embark on this exciting adventure? Visit www.eastlink.com.au to download an Employment Information Kit with further information for your application.
Please supply both resume and a cover letter with your application, telling us about yourself and your work history.
Applications must be received prior to close of business on 12th July 2024
ConnectEast values and embraces diversity and inclusion within our employee group. We are One Team working seamlessly together. Safety is at the forefront of our decision making. We are Accountable for our actions and deliver on our commitments. We respect one another and We Care for every one of our employees, colleagues, customers and the environment.
