AddressYour responsibilities would include, but are not limited to:
· Entering & processing orders
· Phone & reception skills, answering customer queries
· Assisting with data entry, filing, and archiving
· Assisting with computer/email issues
· Assisting customers with orders
· Record keeping & note taking
· Outgoing mail
· Assisting to further develop our data base
· Assist with calendar booking when required
· Help with general sales
· Assist with the input of data in forms/documents
· Assisting & supporting other team members when required
· General office duties
To be successful in this role you will possess:
· Highly developed Customer Service skills
· Exceptional phone manner
· Computer skills
· Excellent attention to detail & accuracy
· Be able to take direction and work as part of a team
· Demonstrate effective verbal & written communication skills
· Have good presentation
· A pleasant and enthusiastic “Can do” personality
· Good knowledge of Microsoft Word and Excel
· Strong work ethic
· Motivated and proactive approach
· Industry knowledge to be able to converse with customers
· Time management skills with the ability to prioritize
· The ability to take ownership of a task and see it through to completion
General Information:
· Full Time Role
· 6-month probation period
· Monday – Thursday 7.30am – 4pm, Friday 7.30am – 2pm
· ½ hour lunch break and 10-minute morning tea break
· 4 weeks annual leave (with leave loading)
· 9.5% Superannuation
· Approximately 2 weeks Christmas shut down period
· Approximate hourly rate $24.10 to $25.90 + benefits
Job Types: Full-time, Permanent
Pay: $47,700 - $51,200 per year
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Riverstone, NSW: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Office: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
