Medical Receptionist -Work From Home

Medical Receptionist-Work from home 

We seek a motivated and proficient Medical Receptionist to join our expanding Telehealth practice, Emindally.com. You will be a part of a dynamic and supportive team. Your role will ensure a busy practice's smooth running while actively contributing to its growth and expansion over time. Working closely with the Doctors, your key responsibilities include but are not limited to:

• Managing consulting days, including making patient appointments, billing, organising further investigations, and patient recalls.
• Mail and data entry
• Follow up on enquiries via Telephone.
• Ability to build and maintain professional rapport with patients to manage their smooth journey from first contact to completing appointments with the Doctor 
• Provide accurate quotes for various consultations. Advise billing policy and out-of-pocket fees.
• Reconcile payments, manage billing and chase outstanding accounts. 
• Practice management general tasks.
• Assist in facilitating marketing strategies and campaigns.
• Networking with GPs, other health professionals and their staff
• Opportunity to be paid a percentage for bringing in more business 

About you:

• Availability Monday to Friday 9-5 pm
• Prior experience of working with Halaxy is desirable but not mandatory
• Eligibility to work in Australia (permanent resident or citizen)
• At least 4 years of previous experience in medical reception or more. 
• Well-developed interpersonal, written, and verbal communication skills.
• Strong organisational and time management skills, and the ability to prioritise work according to urgency.
• Ability to work both collaboratively and independently and escalate issues to management when necessary.
• Punctual, reliable and responsible.
• Knowledge of invoicing, receipting and chasing up accounts and debts is desirable but optional.
• Computer literacy in Microsoft, Google drive and excel .