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SalaryRandstad is servicing a client in the Transport industry to find talented Customer Service Representatives to join their growing team in the North West Metro Mebourne on a 6 month contract, with very high possibility of extension.
We are looking for people that fit the below profile:
- High focus on digital and tech savvy (sales background will be a advantage)
- Friendly and approachable
- Energetic, keen, and driven with excellent problem solving skills
- Reliable, great work ethic and can take directions and feedback well
- Quick learners and Mulit taskers
- Digital focused and Computer proficient
- Team player
- Can work within a busy environment
- Resilient to rotate within various locations at short notice
- Excels at Customer Service with a positive attitude
- Eager to learn and develop their skills
Duties will include but not limited to:
- Carry out administrative tasks such as data entry, issuing written correspondence, scheduling appointments
- Assist and respond to customer enquiries
- Promote and educate customers on available online digital platforms
- Ensure the integrity, protection and compliance of information and customer data
To be successful you will have:
- Proven experience working in a fast paced face to face Customer Service environments
- A strong level of resilience, ability to work with KPI's
- The ability to work with various systems and software packages
- Be able to work 20-38 hr/per week(higher likely of 30 plus hours per week)
- Open to transition from Customer Service to licence testing psotion, full training will provided
*MUST HAVE A FULL AUSTRALIAN DRIVERS LICENSE.
If this sounds like the role for you please apply now.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
