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Form of work
SalaryThe Company
Work for leading Australian manufacturer of commercial kitchen equipment and appliances, working with close to 50 brands.
This rapidly growing organisation has offices across Australia, New Zealand, the UK, and USA. They are excited to expand their Customer Service team with a standout individual who is looking to join their tenured and high performing team.
The Role
This role is a fast-paced, and varied opportunity where no two days are the same. In the role of Customer Service Representative, you will be responsible for the following:
- Manage the sales orders process and process orders accurately in SAP.
- Proactively liaise with all departments to ensure customer orders are delivered to the customer as expected and required.
- Daily reporting as directed.
- Proactively liaise with all departments to ensure customer orders are delivered to the customer as expected and required.
- Provide high level Customer Service via phone, email, and in person.
- Handle existing orders, deliveries, stock availability and product enquiries in a timely and accurate manner.
- General ad-hoc administration and office support.
Your Profile
You have demonstrated Customer Service experience, with keen problem-solving skills and the ability to effectively communicate with a wide range of stakeholders and customers.
Key selection criteria include:
- Problem- Solving - adaptability and initiative are key in this role
- Strong attention to detail
- Strong computer literacy and data entry skills
- ERP experience essential
Why join?
- Join a well-established brand with a global presence.
- Continuous Learning & Development.
- Flexibility - Opportunity to work hybrid after training.
- Free parking!
Apply Today
Please send your resume by clicking on the apply button.
Learn more about our Mount Waverley recruitment services: https://www.roberthalf.com.au/mount-waverley
Job Reference No: 06830-0012930489LW
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
