Address
Form of workThe Company
An exciting opportunity to assist a well-known and thriving organisation on a temporary basis. They are looking for someone available to start immediately for a couple of months with potential to extend.
The Role
This role is responsible for providing exceptional client experiences and solutions to all customers to ensure their needs and expectations are met and exceeded, and that the reputation of the Company is enhanced during each engagement. Some of the duties will include:
- Answer all incoming telephone calls and process client bookings over the phone, ensuring all relevant information is collected and entered in accurate manner.
- Manage and resolve routine client issues and complaints in a friendly and professional manner, ensuring clients are satisfied with resolutions provided.
- Update and maintain the database in line with information provided.
- Liaise with the relevant teams to ensure efficiency and coordination.
- General administration and data entry duties.
About You
To be successful in this role, you must have:
- Previous Customer Service experience or Call Centre.
- Strong interpersonal and communication skills.
- Eagerness to learn.
- Ability to work under pressure and in a fast-paced environment.
- Problems solving skills.
Apply Today
Please send your resume by clicking on the apply button.
Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne
Job Reference No: 06810-0012941622KB
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
