Address
Form of work ASAP START | BANKING & FINANCE | NORTHCOTE LOCATION | FREE ONSITE PARKING
Your new company
A premier provider of mortgage lending products that has recently collaborated with some of the largest Australian brands to offer their members access to the best mortgage solutions available in the market. Their outstanding brand reputation and exceptional customer satisfaction have resulted in a surge of new client enquiries, necessitating the expansion of the team.
Your new role
You will be responsible for handling inbound and warm outbound calls, assisting customers with queries and requests. As well as, proactive customer engagement, retention activities, and supporting other areas of the business as required.
What you need to succeed
Previous Customer Service/Retention experience in the Banking/Finance industry is a MUST!
Experience discussing “home loans” is highly desirable
Strong customer service skills within a call centre environment
High attention to detail and ability to adapt in a fast-paced environments
Strong computer skills
Qualifications in Accounting, Banking, or Finance are looked upon favourably
What you’ll get in return
Full time permanent position (no hybrid options)
Office location Northcote
Office hours 09.30-18.00
Free all-day parking and close to public transport
$60k-$75k (depending on experience)
Great culture and career progression
What you need to do now
If you are interested in this position and would like to hear more, send a copy of you’re updated resume to Hannah.Nellist@hays.com.au [mailto:Hannah.Nellist@hays.com.au]
LHS 297508 #2762204
