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Form of workMcPherson Media Group (MMG) is seeking a vibrant and capable individual to fill the role of Customer Service Team Leader at the heart of our operations, the Shepparton News office.
As the Customer Service Team Leader, you'll look after a small team while utilising your exceptional administrative skills to foster a culture of excellence within our department. Your primary focus will be on ensuring seamless customer experiences for individuals and businesses throughout the Goulburn Valley region.
To excel in this role, you'll need to bring:
- Exceptional time management skills, allowing you to juggle multiple priorities and meet daily deadlines without compromising on quality.
- A compassionate and empathetic approach, with outstanding listening skills to understand and address customer needs effectively.
- A keen eye for detail, coupled with impeccable grammar and spelling abilities to uphold our commitment to quality communication.
- Strong interpersonal skills, enabling you to engage with a diverse range of stakeholders professionally and proficiently.
At MMG, we're committed to supporting your growth and development every step of the way. We offer ongoing training and mentorship to ensure you thrive in your role and beyond.
Please submit your resume and cover letter by Friday, March 8th. For any inquiries about the role, don't hesitate to reach out to Leonie Limosani, our Advertising Manager, at 5820 3157.
Join MMG and become part of a dynamic team dedicated to making a difference in our community!
