Company

Sa HealthSee more

addressAddressAdelaide, SA
CategoryHealthcare

Job description

  • SA Ambulance Service, Corporate Services, Customer Services - Customer Service Centre
  • Salary: ASO2 $56,987 - $61,301 p.a.

Your next amazing opportunity could be right here!

Here at SA Ambulance, we are on the hunt for energetic individuals who are wanting to join our Contact Centre.

We want to make life easy for our customers, so we are looking for fun and personable individuals to join our team as a Customer Service Representative working in our Contact Centre.

We're after people who share our passion for customer service along with an appetite and ambition to be extraordinary. We are building an amazing culture within our team and we want incredible team players to join us to bring their own uniqueness our Customer Service Centre.

This is a full-time position. You will be working on a roster anywhere between the hours of 8:30am and 5:00pm across Monday to Friday (no weekend work…. bonus!) This role is based in our Eastwood office on Greenhill Road.

Let's talk about this role

As a Customer Service Representative, your primary role will be on the phones speaking with our customers to assist with varying enquires to do with SA Ambulance in our fast-paced Customer Contact Centre.

A typical day could be:

  • Responding to a variety of customer enquires via phone and e-channels
  • assisting customers with queries about Ambulance Cover, Services & Ambulance related invoices.
  • Proactively managing complaints or disputes with a customer focus
  • Communicating across internal teams to ensure swift resolution of customer matters
  • Maintaining customer records
  • Contributing suggestions to continuous improvement of processes and procedures.

Let's talk about you

  • Exceptional communication skills and ability to build rapport with customers
  • Motivated to work collaboratively in a team environment
  • A genuine passion to deliver exceptional customer service
  • Flexible and positive attitude and willingness to embrace change

835290 - Customer Services Pool - Multiple Vacancies - Job Pack .pdf

Refer code: 1598320. Sa Health - The previous day - 2024-03-01 00:35

Sa Health

Adelaide, SA

Share jobs with friends

Related jobs

Customer Services Pool - Multiple Vacancies

General/Clinical Psychologist – Work from home

Someone.health

Adelaide, SA

just now - seen

Customer Service/Retail Sales Representative

Explore Potential

Salisbury, SA

10 hours ago - seen

Customer Service & Sales Team Members

Europcar

Adelaide, SA

13 hours ago - seen

Member Engagement Specialist

Motor Trade Association Sa/Nt

Royal Park, SA

18 hours ago - seen

Sales/Customer Support Team Member

Totally Workwear

Richmond, SA

19 hours ago - seen

Customer Service- Hire Desk

The Engaged Space

Richmond, SA

21 hours ago - seen

Customer Information Officer - casual

District Council Of Streaky Bay

Streaky Bay, SA

21 hours ago - seen

OTR Rosewater - Overnight Console Operator

On The Run

Rosewater, SA

2 days ago - seen

Customer Service Operator

Harrison Mcmillan

Adelaide, SA

2 days ago - seen

Graduations and Records Officer

University Of South Australia

Adelaide, SA

2 days ago - seen

Service Desk Analyst

Cognizant

Adelaide, SA

2 days ago - seen

Customer Implementation Officer

Fleet Complete Australia

Adelaide, SA

2 days ago - seen

Customer Service Officer

Medhealth

Adelaide, SA

2 days ago - seen

Customer Service Officer - Quoter (Builders Service Team)

Bunnings Warehouse

Adelaide, SA

2 days ago - seen

Information Management Officer

Department For Child Protection

Adelaide, SA

2 days ago - seen

Order Processing / Customer Service Officer

Haines Medical Australia

Adelaide, SA

2 days ago - seen