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Form of workDo you want to:
- Support the education industry and make a difference?
- Work with the leading software in the library and information industry?
- Join a growing international company with 40 years' experience which can open up career options?
- Become part of a close and supportive team where you can have real impact?
- Have the flexibility to work from home or our Technology Park office
If this is you, Softlink has the opportunity that you are looking for!
As a Brisbane based software developer, we have an exciting opening for an enthusiastic and resourceful Customer Support Agent to join our international head office's Customer Support team.
The role is perfectly suited to someone who prides themself on always providing the best service to customers, and who has an interest in software and technology. An IT background is not necessarily required.
At Softlink you would enjoy the benefits of well-established systems and support processes as well as a friendly, professional team and satisfied customers. We will provide you with full training in our products and technology.
Essential Requirements:
To be successful in the role, you will have:
- Outstanding customer service skills.
- A university degree or experience in a similar role. (Graduates are welcome to apply.)
- Excellent written and verbal communication.
- Great problem solving skills.
- Keen interest in software and ability to understand technical problems and deliver solutions.
- Competency with Windows environments.
- A willingness to learn and a positive work attitude.
Prior experience working with schools or with library software will be highly regarded.
