Address
Form of workAs a proud recipient of the esteemed HRD 2023 Employer of Choice award, the City of Gold Coast is committed to fostering an exceptional workplace culture that prioritises employee well-being, professional development, and work-life balance. Join our progressive organisation and be part of a passionate workforce of forward-thinkers, united by a shared purpose – together we enhance the Gold Coast way of life. About the Position An exciting career opportunity has become available for a Water Metering Support Officer to work within the Infrastructure Delivery branch.
This position provides valuable administrative and customer service support by processing applications whilst liaising directly with our customers. This position also liaises with external services, suppliers, residents and with a wide range of officers across Council.
- Part time role (approx. 3 days per week)
- Friendly and supportive team
- Local government opportunity Position responsibilities Processing of various water applications, inclusive of concealed water leak remission within a timely manner, ensuring all relevant policy and procedures are adhered to.
Additional support across several other applications will be required.
- Demonstrated time management skills with proven ability to prioritise workload.
- Demonstrated high level verbal and written communication skills.
- Effective administrative skills with an emphasis on high attentionto detail.
- Exceptional customer service skills providing sound advice to customers, internal and external stakeholders.
- Ability to engage in courageous conversations.
- Great interpersonal skills and the ability to work as part of a team.
- Ability to interpret and apply relevant legislation, policies,…
Click here to view more detail / apply for Customer Support Officer
