Address
Form of workAre you ready for a KickAss career change?
About Us:
KickAss Products is a successful and genuinely innovative Queensland based supplier of outback tested and approved battery systems and accessories, portable solar panels, portable 12V fridge/freezers and much, much more. Our team are passionate about helping our customers power their ultimate adventure!
Please note this is a full time onsite role. Our office is located at 39 Iris Place, Acacia ridge, QLD, 4110.
About the role:
You will be actively receiving inbound calls, responding to live web chats, assisting customers via support tickets, providing post sale support with outbound calls, and working closely with the service and warranty team to support warranty claims and continuously learn about our product range.
About you:
- You'll have customer service experience
- You'll have excellent communication skills, spelling and grammar
- You'll have a friendly and confident personality
- You'll have a familiarity or willingness to learn about 12v products, 4WD, camping and adventure industry
- You'll have familiarity with CRM or other customer service tools (Gorgias, Aircall, Return Logic experience advantageous)
The Perks:
- 3pm finishes on a Friday
- Staff discount off our KickAss products
- Onsite parking
- Birthday gift voucher
- We’re not your typical corporate company, every day is interesting and unique when you work at KickAss Products!
- We will embrace someone who is edgy, creative and not afraid to take risks
- We thrive on new, innovative ideas
Please note this is a full time onsite role. Our office is located at 39 Iris Place, Acacia ridge, QLD, 4110.
We power adventure
We are Relentless
We are KickAss
We would like to take this opportunity to thank all applicants for their efforts in applying, however, only those shortlisted will be contacted via phone. All applicants will be updated on their application within the next 4 weeks (length of ad).
You must have Australian working rights to be considered for this role.
The successful applicant will need to complete a background check before starting with the business.
Recruitment Agencies – thanks for thinking of us, but we’ve got this one covered!
