Cymhs Consultation Laison Service Administration Officer

Employment Type: Permanent Part Time
Position Classification: Administration Office Level 4
Remuneration: $35.22 - $36.03
Hours Per Week: 19
Requisition ID: REQ475132Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.Where you'll be working
The position will be primarily based on the grounds of Hornsby or Royal North Shore Hospitals.What you'll be doingEach person’s unique journey of recovery will be supported by mental health drug and alcohol services in a way that fosters hope, purpose and resilience.MHDA Statement of Intention
The intention of the NSLHD MHDA is to provide recovery-oriented, trauma informed services that are guided by evidence based practices and collaboration.The Child and Youth Mental Health Service (CYMHS) consultation-liaison service is a new, dedicated, multi-disciplinary service providing specialist consultation and liaison for children and young people (0-17) experiencing mental health problems (including co-morbid substance use) and their parents/caregivers, admitted or presenting to Royal North Shore or Hornsby hospital paediatric wards, psychiatric emergency care centres (PECC), and other hospital settings as indicated.The Administration Officer will provide comprehensive and efficient administrative and customer support to the CYMHS Consultation-liaison Service to support the achievement of the department's clinical and operational goals.People of Aboriginal and/or Torres Strait Islander background encouraged to apply.Candidates will need to meet the following criteria:

• High level organisational skills and ability to set priorities to ensure effective workflow, commitment to providing a high quality, professional and consumer-focused service.
• Highly developed interpersonal skills; and demonstrated ability to communicate, consult and negotiate effectively with internal and external stakeholders at all levels. Highly professional phone manner and ability to be able to appropriately respond to callers who may be experiencing high levels of distress or anxiety.
• Well-developed computer skills including demonstrated ability and proven track-record in in data entry and maintaining of databases. Demonstrated efficiency in Microsoft Office Suite and experience or willingness to learn new information systems including: Cerner/eMR, Winc., Oracle, Health Roster, ROB
• Demonstrated ability to work effectively as part of a team and independently with minimal supervision, use initiative and problem-solve in order to reliably contribute to the achievement of organizational objectives.
• Demonstrated high level written communication skills with the capacity to produce reports and prepare technical documents with accuracy and clarity
• Demonstrated commitment to providing a high quality, professional and consumer focused service.
• Demonstrated ability to complete detailed work in systematic and accurate manner.

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For role related queries or questions contact Diana Simes on Diana.Simes@health.nsw.gov.au or 02 9926 5844.This is a NSW Health Category A position which requires immunisation and screening for certain diseases including COVID-19. The full list of requirements are outlined in the You will be required to complete the and during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.NSW Health is committed to implementing the .Applications Close: 18 April 2024