AddressPosition Title: Data & Performance Analyst
Location: Perth
Reporting to the Business Intelligence Manager, the experienced Data & Performance Analyst will be an integral part of our high-functioning and motivated team in Perth.
Role Overview:
In this role, you will play a key role in supporting the PROGRAMMED Facility Management W.A. contracts through the application of in-depth technical knowledge in Data and reporting solutions. Your primary objective is to utilise modern strategies to gather, analyse, and report on the operational performance of various elements in the business, providing valuable insights to both internal and external stakeholders.
Key Responsibilities:
- Define, extract, verify, and transform data from various source systems.
- Utilise and enhance existing business system analysis and reporting solutions to create smart data models.
- Set up automated processes for reporting outputs.
- Ensure the quality and integrity of all data outputs through rigorous testing and validation methods.
- Communicate effectively with stakeholders to understand and address end user needs.
- Collaborate within the Business Intelligence Team to provide innovative solutions to complex data/reporting problems.
- Assist in defining new and improved data collection and analysis processes.
- Develop and deliver routine data analysis and solutions for ad-hoc queries and projects.
Key Performance Indicators:
- Achieve agreed delivery timelines, maintaining high quality and standards.
- Ensure quality and completeness of Data and information.
- Support operational, contractual, and organisational targets.
- Foster positive working relationships with the Contract team and internal/external stakeholders.
- Contribute to the company's objective to provide reliable Big Data.
Qualifications and Experience:
- Required: Relevant Tertiary qualification
- Required: Formal training/qualifications in data analysis techniques and data modelling, including statistical process control.
- Experience in planning, data verification, and managing large-array datasets.
- Technical coding and programming skills in R, Visual Basic, Mathlab, Python, C++.
- Familiarity with Microsoft Power Products such as Apps, Automate, AI, BI, Flow, SharePoint.
Core Attributes:
- Maintain Safety, Quality, and Environment.
- Accountability for Results.
- Interpersonal Skills.
- Teamwork.
Personal Impact Attributes:
- Anticipate and Solve Problems.
- Communicate Clearly, Positively, and Persuasively.
- Consult and Involve.
- Contribute to Continuous Improvement.
- Customer Focused.
- Plan and Organise.
Employee Benefits:
- Competitive Salary Package.
- Recognition as a contributor to customer service excellence.
- Long-term career potential.
- Paid parental leave and discounts with selected retailers.
- Employee Assistance Program with a tailored well-being initiative.
