Dental Couture is seeking a highly motivated and organised individual to join our team as a Dental Treatment Coordinator.
As a Treatment Coordinator, you will play a pivotal role in ensuring a seamless and exceptional patient experience.
Responsibilities:
- Effectively communicate with patients, explaining treatment plans, procedures, and addressing any questions or concerns.
- Collaborate with the dental team to develop customised treatment plans based on patient needs and dental records.
- Coordinate appointments and manage the dental office schedule efficiently, considering patient availability and dentist availability.
- Verify insurance coverage, process claims, payment plans and assist patients in understanding the financial aspects of their treatment plans.
- Provide exceptional patient care by following up post-treatment, ensuring satisfaction, and addressing any issues that arise.
Requirements:
- Previous experience in a dental office or healthcare setting is preferred.
- Excellent communication skills, both verbal and written, with the ability to explain complex dental procedures in a clear and concise manner.
- Strong organisational skills and attention to detail to manage schedules, coordinate appointments, and handle financial transactions accurately.
- Proficiency in our dental software and computer systems.
- Knowledge of dental terminology, treatment procedures, and basic dental insurance processes.
- Exceptional interpersonal skills with the ability to build rapport and establish positive relationships with patients and the dental team.
We offer competitive compensation, a supportive work environment, and opportunities for professional growth and development. If you are passionate about customer service, possess excellent communication and organisational skills, and are committed to providing exceptional patient care, we would love to hear from you.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position. We look forward to considering you for this important role as a Dental Treatment Coordinator at Dental Couture.
Please submit any inquiries to
***************@gmail.com