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SalaryMartin Place Dental Clinic is a leading dental practice located in the heart of Sydney CBD, specializing in braces, dental implants, porcelain veneers, crowns and aligners. We are dedicated to providing our patients with high-quality dental care and a welcoming, comfortable environment.
We are currently seeking a dynamic Treatment Cordinator to join our team. This role is an excellent opportunity for individuals passionate about customer service and eager to advance their career in the dental health sector.
Key Responsibilities
- Serve as the first point of contact for our patients, providing a warm and professional welcome.
- Manage patient appointments and records using our dental practice management software.
- Handle phone and email inquiries, ensuring responsive and courteous communication.
- Coordinate the daily operations of the front office, including patient flow and billing processes.
- Assist with social media management, enhancing our practice’s online presence and patient engagement.
- Support the dental team with administrative tasks as needed.
Requirements
- Minimum 2 years of experience in a receptionist or front office role; experience in the dental or healthcare sector is advantageous but not mandatory.
- Exceptional communication and interpersonal skills, with the ability to provide outstanding customer service.
- Technologically savvy, with proficiency in office software and the capacity to learn new systems quickly.
- Experience in managing social media platforms is highly desirable.
- Organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- A team player with a positive attitude, ready to contribute to a supportive and collaborative work culture.
Why Join Us?
- Be part of a reputable and patient-focused dental practice.
- Work in a modern, technologically advanced office.
- Opportunities for professional development and training in dental administration.
- A supportive team environment led by an experienced principal dentist.
- Competitive salary and benefits.
