AddressTHE BRAND
Our client was one of the first luxury brands created back in the 1940s and today, with over 170 boutiques worldwide, is renowned for its sophistication and true quality.
THE ROLE
In this role, you will lead the team to provide a sincere client experience while ensuring maximum profitability. You will achieve and maintain operational excellence through the efficient running of all areas of the department. Your commercial awareness and connection to the local client base will ensure the success of your department.
As the Department Manager, you will drive sales targets, KPIS and client strategy, and analyze the business to identify anomalies and propose action plans. You will assign clear targets to each team member and provide weekly reporting.
Your duties will also include:
- Ensure qualitative monitoring and updating of client information, accordingly to the Company tools (CRM, client books) to retain actual clients and detect new high potential clients.
- Provide weekly reporting, communicating potential client and/or market shifts, changes, or reactions to engagements/activities, as well as updating and monitoring the CRM to Retail Manager & CRM Manager.
- Proficient and accurate use of POS essential.
- Support team in building and strengthening relationships with clients.
ABOUT YOU
To be successful in this position, you must have a minimum of 5 years of relevant experience in people management, retail experience, and experience in luxury/fashion business is a plus.
Become a part of a renowned fashion house, where you can develop your skills and grow your career.
Please note: A copy of the full position description will be available only to short listed candidates.
Our Commitment to Diversity & Inclusion
At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.
Right to Work
The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.
