AddressAbout Us
Interact Australia work to promote social inclusion, health and wellbeing by empowering people to achieve their full potential. As a values based not-for-profit organisation, we champion and support people with a disability in their choices, offering a range of person-centred supports, matched to meet unique circumstances and individual needs. Offering support services in NDIS and Disability Employment Services (DES) across VIC, QLD, SA and TAS. The successful candidate will lead the DES team for all of the Latrobe and East Gippsland employment services area.
Interact is proudly part of IntoWork a national group of 17 businesses, opening doors to apprenticeships, training, employment and support.
Working with Interact
At Interact we value every employee by acknowledging and respecting their individuality, by inspiring action & change, and by creating connections to achieve social inclusion and equality. Benefits of working with us include:
- Competitive remuneration package
- Generous salary packaging options
- Learning and Development opportunities
- Employee Assistance Program
- Career progression within the IntoWork group
As Performance and Partnership Leader, you will inspire and lead your team to be the provider of choice in the delivery of the Disability Employment Services (DES) program in your region. You will drive performance to ensure achievement of significant outcomes and the provision of high quality service delivery to customers and employers.
You will be committed to building and maintaining relationships and strategic partnerships with employers and community partners that create sustainable employment opportunities and outcomes for program participants. You will drive customer acquisition activities that engage job seekers, realising a continuous pipeline of program participants.
Your key responsibilities include, but are not limited to:
- Lead, coach and drive team performance ensuring KPI’s and objectives are pursued and met each month and ensure operational activities are focused and prioritised to deliver strongest results
- Understand the labour market, resourcing needs and constraints of employers and devise solutions
- Seek, develop and maintain strategic partnerships with prospective employers that identify new and ongoing employment opportunities
- Be a thought leader in diversity and inclusion initiatives and effectively articulate to employers and partners the value proposition, benefits and incentives of employing program participants
- Own revenue and expenditure budgets
- Provide organisational reporting and interpret, analyse and leverage data to enhance performance outcomes
- Network and represent the organisation at industry events, conferences and forums
- Maintain strong relationships with external stakeholders including community partners, Department of Human Services and CoAct.
- Provide leadership and foster a positive team environment and culture
To be successful in this role, you will have:
- Demonstrated experience of leading teams, including remote and mobile teams, and capability in driving Performance and meeting KPI’s and targets
- Strong people management, coaching and mentoring skills
- Exceptional ability to build strategic relationships resulting in business outcomes
- Knowledge and use of the Disability Employment Services (DES) contract DEED and guidelines desirable but not essential
- Excellent verbal and written communication skills and able to adapt style to suit audience
- Ability to prioritise workload, use initiative to find solutions and multi-task
- Strong problem solving and analytical skills with ability to interpret a broad range of information including data, contracts and deeds
- High level of computer literacy
- An open car drivers licence is required as this role comes with a fully packaged vehicle.
Candidates with relevant tertiary qualifications or equivalent experience within the Employment Services, Training, Rehabilitation, or Community Services or a similar type sector are highly desirable
We are wanting to hear from candidates who are experienced people leaders, enjoy building business relationships, thrive in a target based environment and are motivated by exceeding their professional and personal goals. If this sounds like you, then please do not hesitate to apply today.
Please note: The successful candidate will be required to participate in an Australian Federal Police check, NDIS Quality and Safeguards Worker Screening and a Working with Children Check, prior to confirmation of appointment to the position.
The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.
Interact Australia embraces and celebrates the diversity of our workforce. We are committed to fostering a culture of belonging and community for our clients, participants, and employees.
Interact Australia are an equal opportunity employer and encourage applications from candidates who represent the rich diversity of our society, particularly those who may be marginalised, or experience barriers to employment and employment inequity. This may include people who are First Nations, are culturally and racially diverse (CARM), living with disability and neurodiversity, and or have family and caring responsibilities. Likewise we welcome applications from people of varied sex, religion, gender identity, age and sexuality.
