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Form of workIT & Telecomms Help Desk / Support Sydney Contract or Temp Urgent requirement with start date ASAP Predominantly Level 1 Interviews commencing this week Major Financial Services organisation requires 1x Microsoft stack focused Desktop Engineers for urgent 2 months contract with start date of ASAP. This is a perfect role to see you through until the new financial year while gaining a globally recognised brand on your resume. About the role Providing high quality service and investigation to internal customers on technical issues/incidents reported by telephone, in person, remote troubleshooting and via email Own issues through to resolution Create technical documentation, knowledge base articles and processes.
Monitor assigned tickets and timely processing of all hardware and equipment requests to agreed SLAs Modification of configurations, utilities, software default settings etc for the local workstations and devices utilised by internal employees About you The successful candidate will require the following Strong communication skills and a customer centric…
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