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Form of work
Salary Cleared ICT are looking for a Technical Services Engineer , for our client a Global IT Provider on the deployment of PCs en masse to the users across the defence space at Lavarack Defence base Townsville.
This is a 4 week contract with possibility to extend.
We are looking to engage a cleared contractor in Townsville to assist with EUC Support on Lavarack Barracks. This would be for a 2 x 2 Week Periods: Period 1: 11/12/0223 - 22/12/2023 Period 2: 08/01/2024 - 15/01/2024 Preference is for an NV1+ Resource for the period outlined above,
You must have an NV1 Security Clearance in order to work on the defence base. 3+ months experience in similar role, ideally within the Defence/CIOG space highly desired but full training will be provided! Key Responsibilities
Assist in documenting, Pre-staging and configuration in order to build and deploy PCs
Escalate to deployment team lead for technical and process issues
Install and document installation and replacement of PCs in client spaces
Support of desktop infrastructure and service across multiple technology streams including Hardware, OS, Software, Networks, Server, Print etc.
Asset refresh, relocation deployment and decommission maintaining data integrity within the CMDB.
Maintenance and housekeeping of client's physical infrastructure including but not limited to desktop equipment, peripherals, telephony, print devices, audio/visual conferencing equipment.
Be aware of WHS practices, instructions and policy as set out by the project manager and the Client.
Carry out other work as assigned by TL or management.
Demonstrated technical knowledge of hardware and peripherals i.e. workstations desktop PC's, printers, media and audio-visual equipment.
Demonstrated knowledge of desktop & software applications i.e. Operating Systems (Windows 7 through 10), Microsoft Office, Antivirus software and systems.
Demonstrated working knowledge of basic IT infrastructure
Strong verbal and written communication including the ability to articulate technical information to the targeted audience.
Customer centric and customer focused
Professional customer service skills.
Ability to work well within a team while fostering relationships and partnerships and a can-do attitude
Experience with end user technology support (highly advantageous)
3+ months experience in similar role, ideally within the Defence/CIOG space but not essential. If you have a valid AGSVA NV1 Clearnce and would like to find out more about this opportunity call Daniel on: M : 0424 906 *** | E: At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security.
