Digital Marketing Coordinator

Our Business and Vision

City Chic Collective is a global omni-channel retailer specialising in plus-size women’s apparel, footwear and lingerie. It is a collective of customer-led brands and has a strong following in Australia, New Zealand and USA. Our omni-channel model comprises of a network of stores across Australia and New Zealand (ANZ) and websites operating in ANZ and the USA. The collective of brands are also available through third-party marketplace and wholesale partners.

Our ‘Core Capabilities’ are at the foundation of our culture; they support our goal and purpose to “lead a world of curves.” Our Core Capabilities are the skills and behaviours we use as guiding principles to lead, grow and deliver exceptional experiences for her, our customer. The core capabilities are:

We Put Her First 

She is at the heart of every decision;

We Are Passionate Connectors 

We love what we do, and we work as one team;

We Know It, Own It, Do It

We are knowledgeable, we are accountable, and we are disciplined;

We Move Fast, Keep It Simple and Think Big Picture 

We act decisively, react quickly and are measured in our approach;

We Are Fearless Agile Thinkers

We express ideas, take calculated risks, and embrace change.

About the Role

We’re looking for an enthusiastic, results-focused Digital Marketing Coordinator, to report on the optimisation of our performance marketing channels.  

In a nutshell, you will analyse performance, identify trends and patterns and collaborate closely with our internal team. You will drive the continuous improvement of our traffic, conversion, ROIs to help us achieve both financial and customer targets. 

You will work closely with other members of the Digital/eCommerce team and third-party agencies to ensure efficient and effective responses to marketing and business priorities.

This role requires a Data-Savvy marketing whizz who:

• Can talk numbers and words 
• Loves a good spreadsheet
• Works well with other teams and people 
• Thrives on getting things done
• Bring new ideas and passion to work 

  Key responsibilities include:
   

• Ensure customer experience through all Digital Marketing products is consistent with best in class UX principles that deliver on brand strategies
• Provide data led insight to inform the direction of future campaign initiatives across the CCX brands for our email marketing, SMS and affiliate programs 
• Own and report on our Social Listening reporting and identify and report on trends and learnings 
• Support our digital inbound lead generation strategies 
• Develop and maintain key vendor partnerships to shape new opportunities and keep CCX’s Digital Marketing capabilities best-in-class
• Owning and maintaining performance analytics, metrics, and campaign reporting for our various channels
• Work alongside the eCommerce trading team to deliver insights that help increase conversion and revenue
• Contribute and participate in prioritisation and delivery of projects and change requests
• Stay current with online trends, new technologies and assess the competitive landscape

About You

To be successful in the role you will need to have:  

• Degree in business, marketing, Communication or similar preferred. 
• Solid understanding of web metrics and digital analytics, with the ability to generate, analyse and interpret results. 
• Advanced level of proficiency with Excel/Google or similar
   

Next Steps 

If this sounds like the perfect role for you apply now, we can’t wait to meet you!

If you have any questions about the role please reach out to us at **@citychic.com.au

We are fiercely committed to embracing equality in all aspects of employment. We provide equal opportunities to all employees and potential employees, without regard to race, colour, religion, national or ethnic origin, age, gender, gender identity or expression, sexual orientation, intersex status, varied access requirements or any other legally protected status. We value the depth of knowledge, skills, experience, ideas and creativity that, through championing inclusivity, we can bring to each of our workplaces.

We are extremely proud of our determined & passionate team members who make our business what it is today. We understand the importance of our team and we believe in our vision and core capabilities. We take pride in the fact that we recognise and share our success stories and award individual team members for their achievements. We would welcome the successful candidate into a fantastic working environment with an outstanding, friendly and talented team