Digital Marketing Officer

Digital Marketing Officer

About the branch

The Chief Customer Office is responsible for the delivery of exceptional customer service, marketing and external communication, marketing, and engagement. We strive to deliver open and trustworthy information using innovative methods that provide value for money.

About your new role

We're looking for a passionate social media and Digital Marketing guru to deliver owned channel campaigns and support the development of organisational Digital Marketing.
The Digital Marketing Officer is responsible for developing social media campaigns, coordinating incoming and live campaigns, providing insightful analysis of activity and delivering initiatives aligning with organisation needs and priorities.
Along with enthusiasm for social media, some creative flair and the right technical know-how, it's crucial you can flourish as a member of our close-knit team and demonstrate the City's High-Performance Principles.

We are looking for a part-time team member who can join us on Wednesdays, Thursdays, and Fridays.

For more information including position responsibilities, view the position brief by clicking the paperclip icon in the top right corner of this screen.

We're looking for people who have:

• Experience in a similar role/roles
• Expert knowledge of best practices and emerging trends in social media in key platforms including but not limited to Facebook, Instagram and LinkedIn.
• Expertise in social media copywriting and content creation
• Experience in a social/digital communications role, including the ability to develop and deliver engaging paid social media content that is appealing to a range of target audiences
• A positive relationship-building approach and practical stakeholder management skills
• Strong multi-tasking and time-management skills, with the ability to prioritise tasks
• Analytical expertise in evaluatingand reporting on social media campaigns
• Working knowledge of image and video editing applications, e.g. Canva (desirable). 

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Hybrid office / work from home options
• Access to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

If you're seeking a flexible opportunity to contribute your skills and make a difference, apply now!

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.