Digital Solutions Manager - Global Forwarding

If you are passionate about optimizing systems in the Global Freight Forwarding industry and possess the skills to bridge the gap between operations and technology with a specialization in CargoWise, we invite you to join our dynamic team.

• Work collaboratively with various stakeholders to ensure seamless operations
• Drive continuous improvement through enhancements and best practices
• Flexibility in work location within ANZ, Singapore & the USA for the right candidate

At Visy, we love solving problems. And that’s something we do better working together. We’re looking for people who see what’s ahead and run towards it. Visy people are helping us to achieve our vision to become the global leader in sustainable packaging. Because together, we can create a better world.

The Opportunity

Visy Logistics, part of the wider Visy Group, has global logistics capabilities to service our expansive ANZ manufacturing operations and our growing 3PL customer base. Visy Logistics has significant growth objectives, and a key responsibility of this role is to develop digital logistics solutions to underpin our growth aspirations.

Reporting to the Head of Digital Supply Chain, the Digital Solutions Manager will be a crucial link between operational requirements of our customers and IT solutions, ensuring alignment with our enterprise Digital strategy.

With prior experience specializing in Global Freight Forwarding, you will lead the development, implementation, and management of Digital Solutions and technology platforms on a global scale. This role will be responsible for driving digital transformation initiatives, leveraging emerging technologies, and enhancing operational efficiency to meet evolving business needs.

Your Key Responsibilities will include but not be limited to:

• Process Review and Improvement: Identify areas for improvement and efficiency gains within the cargo management systems and implement best practices to optimize workflows.
• Systems Enhancements: Identify required system changes and enhancements to meet operational requirements and ensure that proposed solutions align with the enterprise strategy and IT architecture.
• Product Management: Lead the development of a comprehensive product strategy for Digital Solutions in global freight forwarding.
• New Customer Implementations: Manage the implementation of cargo management systems for new customers with customised configurations and ensure seamless onboarding and training to maximize system adoption.
• Training: Develop and deliver training programs for end-users to maximize their proficiency in using systems effectively.
• IT Support: Provide technical support for cargo management systems, including troubleshooting and issue resolution and assist end-users in utilizing systems effectively and efficiently.

To be considered you must have:

• 7 years of experience in Digital Solutions management, IT project management, or related roles within the logistics or freight forwarding industry
• Proficiency in CargoWise is mandatory
• Proven track record of successfully leading digital transformation initiatives and implementing innovative technology solutions in a global environment
• Excellent project management skills, with the ability to prioritize initiatives, allocate resources effectively, and deliver projects on time and within budget
• Proven experience in business analysis, particularly in the context of Global Freight Forwarding or logistics
• Ability to translate operational needs into clear IT requirements
• Familiarity with digital transformation and enterprise-level IT strategies
• Excellent Stakeholder Management skills
• Outstanding relationship building, coupled with exceptional verbal and written communication skills, will form the foundation of your successful long-term career with us

This role can be based in Australia, New Zealand, Singapore, Vietnam or the U.S.A. for the right candidate.

At Visy Logistics, we offer an environment ripe for innovation, professional growth, and meaningful impact. Join us in revolutionizing the logistics landscape and be at the forefront of driving positive change. If you embody these qualities and are ready to lead in a dynamic environment, apply now and embark on a rewarding journey with Visy Logistics!

You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol ­testing).

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.