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Form of workWho will love this job
An onsite customer facing role – you excel when you work directly with customers
A strategist – you have a consulting mindset that allows others to contribute and work toward a shared vision
A collaborator – you love to work on projects that have functional workflows
A producer – you're comfortable quickly switching context and adapting
An empath – you know how to connect and communicate with different audiences worldwide
What you'll do
You will report to the Customer Delivery Executive (CDE) to contribute towards Program Delivery within our client account including client management together with CDE, governance and the delivery of the goals of the program, including delivery of multiple phases of the program on time, in the budget, at the quality and within targeted margins. You will manage partners CSG and Client
You will ensure that the delivery of new products or services from the projects is to the appropriate levels of quality, on time and within budget, following the program plan and program governance arrangements
You will work with the sales organization to identify growth opportunities with existing customers and lead such proposals You will provide coaching to project managers
You will guide optimization, best practice sharing and standardization programs for program delivery You will report the progress of the program at regular intervals to the CSG CDE
You should have
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.
Bachelor's degree in Computer Science, Information Technology, Engineering or Business or equivalent experience Proficiency in English in a business environment
Experience managing program budgets and delivering services revenue and margin
10 years of project or program management experience managing large implementation, software development projects, within professional services or consulting environment
Experience with the delivery of IT systems to the Banking and Financial industry in Australia.
Location(s):
Australia Remote
