Director Strategic Systems, CSO - Executive Band 1

Office of the Children's Guardian Exciting opportunity to make a real impact in shaping the future of the Office of the Children's Guardian.Supportive and collaborative team culture, committed to diversity and inclusion in the workplace.Join a dynamic workplace and be part of the NDIS Worker Check directorate who play a role in keeping people with disability (NDIS participants) safe.One full-time, 12-month temporary role opportunity located at Strawberry Hills.Flexible working arrangements with access to learning & development opportunities and health & wellbeing programs.Clerk Grade 9/10 - 35 hours per week - $120,859 - $133,183 per annum (plus employer's contribution to superannuation and annual leave loading).About the Office of Children's Guardian The Office of the Children's Guardian (OCG) upholds NSW children and young people's right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy. To find out more about the Office of the Children's Guardian, visit our website. About the directorate The NDIS Worker Check is a division of the OCG. It operates under the National Disability Insurance Scheme (Worker Checks) Act 2018 (NSW). It screens workers that provide services and supports to people with disability (adults and children) under the NDIS. It aims to support people with disability by preventing workers that pose a risk of harm from working with them. We gather information about a person's history, such as their criminal and workplace records, and undertake an assessment as to whether they pose a risk of harm.About the role The Senior Project Officer manages and coordinates the development, implementation, and evaluation of tasks to achieve outcomes and support delivery of projects. It involves design, problem solving, impact assessment, risk consideration, engagement, priority setting, and implementation. The Senior Project Officer will support the Director in the design and implementation of the necessary policy, legislative, financial, and operational arrangements. This includes ongoing policy and design work, development of internal business processes and the interfaces with other entities; and development of documentation, correspondence, and guidance material We are seeking a motivated and resilient person to: Manage and oversee all aspects of development and implementation for a range of projects, including developing project plans, scoping issues, reviewing current processes and practices, assessment of policy and legislative requirements, and identifying options and solutions.Establish and maintain stakeholder relationships through effective communication, negotiation and issues management to engage stakeholders and ensure project deliverables are met.Monitor and evaluate all aspects of project implementation, including risk and contingency management, assess project progress and effectiveness, and achieve project outcomes.Undertake research and formulate recommendations to support evidence-based design, planning and decision making.Provide advice and information to stakeholders on emerging project issues and to support project development and delivery in line with established plans, budgets, timeframes, policy objectives and priorities.Key knowledge and experience Experience in operational, process, or policy design, enhancement or implementation is strongly preferred.Essential Requirements A tertiary qualification in a relevant discipline and/or extensive relevant workplace experience is required.All roles associated with the Office of The Children's Guardian require a current Working With Children Check clearance.For further information about the role, please view the role description. Our commitment to Diversity We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability. The OCG encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace. If you require an adjustment in the recruitment process, please contact the OCG People and Culture team on (02) 8219 3661 or OCG.HR@ocg.nsw.gov.au and advise of your preferred method of communication. How to apply When applying you will need to attach a cover letter (maximum 2 pages) which also addresses the two targeted questions below and an up-to-date resume (maximum 4 pages) in either Word or PDF format. We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your response with this in mind. Targeted questions Describe a set of circumstances that resulted in a particularly difficult or sensitive conversation with a customer or colleague. What were the issues/challenges and what was your approach to resolving these issues?Provide an example of a time when your performance resulted in timely and quality outcomes. In your answer, please outline the steps you took in achieving the outcome and whether you could have done anything differently.Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. We encourage you to please call or email our contact Michael Rosmalen on 02 8266 0095 or michael.rosmalen@ndiswc.nsw.gov.au to discuss the role. Applications closing date: Friday, 23 February 2024 at 10:00am A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.