Service Manager

Join the BEST Team at BEST Disability Support in Slacks Creek!

Are you ready to make a difference in the lives of individuals with disabilities? Here's your chance to be a vital part of a passionate team at BEST Disability Support, situated in the heart of Slacks Creek!

About Us:
At BEST Disability Support, we are committed to providing unparalleled care and support to individuals with disabilities, empowering them to lead fulfilling lives. We take pride in creating a warm, nurturing environment where everyone feels valued and respected.

Your Role:
As the Service Manager at our Slacks Creek Centre, you will have the opportunity to make your mark on the culture of our company and lead a highly skilled and effective team to deliver exceptional support to the members in our care.

What You'll Do:

• Lead, coach, motivate and develop team members to enable them to perform to the best of their ability.
• Be a role model for effective and positive leadership which is ethical, results driven, client centric and future oriented.
• Complete administrative duties inclusive of rostering, timesheet approval, leave management, coordination of vehicle transport service and recruitment.
• Maintain regular and positive contact with the members’ families to ensure continuity of high-quality support and an open line of communication.
• Coordinate with staff, work experience providers, and community partners to schedule appointments and meetings.
• Provide regular supervision and feedback to team members including effectively managing under-performance or misconduct as required and in accordance with company's policy and NDIS legislation.
• Report to and take leadership from the Operations Manager and Director on a regular basis.

What We're Looking For: 

• Experience in a similar role with relevant tertiary qualifications preferably management or business.
• Proven leadership skills and a proven record of exceptional service delivery.
• Highly developed communication skills and effective interpersonal skills, and sound business acumen.
• Exceptional organisational and time management skills.
• Proficiency in office software (e.g., Outlook, Microsoft Office Suite, Google Workspace).
• A positive and enthusiastic attitude towards working with individuals with disabilities.

Why Choose Us:
Joining the BEST team means joining a family of compassionate individuals who genuinely care about making a positive impact on the lives of others. You'll have the opportunity to grow both personally and professionally while contributing to a mission that truly matters.

How to Apply:
Ready to embark on this rewarding journey with us? Send your updated resume and a cover letter highlighting what makes you the right fit for the Service Manager role with our company.

At BEST Disability Support, we celebrate diversity and welcome applicants from all backgrounds. Don't miss this chance to be a part of something meaningful!