Domestic Student Recruitment Advisor

The Education Centre of Australia (ECA) is one of the leading and diverse education groups that operates at the forefront of Australia’s higher education sector with multiple campuses in Sydney, Brisbane and Melbourne. Over the past two decades, we have helped tens of thousands of students through English language courses, undergraduate degrees, postgraduate degrees and targeted internships. 

We also work in partnership with quality higher education providers such as Victoria University, Swinburne University, Charles Sturt University, University of Canberra, and London Metropolitan University to provide a world-class educational experience. 

As an integral member of the team, you will have a rewarding opportunity to advance your career within the education sector.  We are looking for someone who is self-motivated, passionate and an enthusiastic 'go-getter' who is motivated by achieving targets and working independently overseas.

About the Role:

The primary role of the Domestic Student Recruitment Advisor is to provide administrative and recruitment support to Domestic Recruitment (School leavers and Non-School Leavers) staff with respect to the conversion of prospective students into the University of Canberra Sydney Hills under the ECA Group. 

The position will undertake duties to engage assigned recruitment activities and relationship management with career advisors, local schools and institutions, University stakeholders and other related institutions to maximise numbers for the University of Canberra Sydney Hills. The role requires high level thinking. Under the supervision of the Head of International Student Recruitment, the role requires building and maintaining high standard client relationships and student experience through collaborative events. 

The role will be to conduct conversion activities towards prospective domestic and onshore international students through engagements by email, phone, social media, and events. Manage the inquiries received during recruitment events and undertake sets of activities and approaches to maximize conversion into enrolments to achieve international business goals. 

Key Responsibilities:

• Engagement of prospective students through correspondence via phone, email, social media, in person and video chat to drive conversion. 
• Engagement of designated local stakeholders through recruitment events and provide feedback to the recruitment staff.
• Assist the Recruitment Team to prepare and send approved correspondences to prospective Domestic Students/Advisors. 
• Ensure all the prospective international and Domestic leads are maintained on the UC and ECA System and ensure high conversion rates to enrolments.
• Provide high levels of client service to all University clients and stakeholders in line with the UC and ECA Values.
• Be an effective communicator in verbal and written communication, and across all types of media. Ensure all communications effectively represent the ECA Group as well as UC Sydney Hills and key messages and directly influence the reputation and positioning of the brand and ultimately the recruitment of students.
• Liaise and maintain good relations with ECA Group’s external and internal stakeholders. Actively contribute to a team environment that fosters and develops effective working relationships, working collaboratively with the ECA and UC Sydney Hills Student Acquisition teams, showing consideration for colleagues, and valuing the contribution of others.
• Interstate travel might be required, as well as a willingness to work flexible hours to fulfil the various duties of this position.
• Create reports on domestic recruitment strategies.

EXPERIENCE, SKILLS AND QUALIFICATIONS

It is highly desirable if you have prior exposure and relevant experience working as an in-country representative, and/or demonstrated knowledge of the ELICOS, VET and higher education sector in Australia and Student Recruitment landscape, particularly of Colombia and desirable for Mexico and Brazil.

• Educated to a degree level, or equivalent relevant experience and training.
• Recruitment or Marketing Experience; preferably in education sector
• Familiarity with Domestic Student recruitment considering the School Leavers Non-School Leavers scenarios. 
• Familiarity with the processes applications for admission to undergraduate courses through the Universities Admissions Centre (UAC).
• High-level computer literacy including knowledge of Microsoft suit specifically the spreadsheet packages, experience with database systems and online communications. 
• Possess initiative and the ability to work with minimum supervision. 
• Problem solving skills and the ability to handle more than the one priority at a time. 
• Demonstrated experience managing the activities of self and/or others including coaching. 
• Proven effective communication and interpersonal skills, especially in the areas of sales. 
• Effective engagement among internal and external stakeholders 
• Take personal accountability to comply with all University/Colleges policies, procedures and legislative or regulatory obligations; including but not limited to TEQSA and the Higher Education Threshold Standards.

In return we will offer you: 

• A collaborative and supportive team environment 
• An energetic culture that inspires and supports excellence in our employees
• Work/life balance
• Continuous support in your professional development
• Enhance your employee benefits package with a diverse range of offerings, from discounts at gyms and specialty retail stores to a comprehensive employee assistance program. Our commitment extends to supporting new parents with company-paid parental leave and to foster continuous employee growth, we proudly provide a 25% discount on courses offered by ECA.

EEO Statement

At ECA, we champion our core organisational values of providing 'Equal Opportunity and Social Inclusion', thus we strive to be a place of growth where everyone can continually thrive.

We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People, people living with a disability, women, people who identify as LGBTIQA+, and people from culturally and linguistically diverse backgrounds.

This position is open to all Australian Citizens, Permanent Residents and applicants who hold a current and valid Visa with full working rights in Australia.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. Due to the expected high volume of responses only short-listed candidates will be contacted

For further information on this role, to gain an insight into the team or if you need assistance/accommodation due to a disability please email ***************@eca.edu.au