Duxton Pubs is one of the fastest growing hospitality groups in the state and continues to expand its operations across regional and metropolitan South Australia.
About Us
Located 20 minutes north of the CBD, this household name in the northern suburbs was established in 1849 and has endless stories and rich history. The hotel serves up great pub meals in the bistro, a wide range of drinks at the sports bar, has a drive through Thirsty Camel bottle shop, and a fleet of machines in the gaming room.
The Cross Keys is looking to solidify its talented and experienced team with a Duty Manager to work in the gaming room, bar, and bistro. Full-time hours available for the right candidates.
Key Responsibilities
- Work closely with and support of the Venue Manager, assisting with operations across the venue;
- Represent the hotel in a positive and professional manner;
- Train and motivate staff whilst driving the importance of providing exceptional customer service;
- Work across all departments of the hotel, fostering harmonious relationships with all employees and patrons;
- Troubleshoot gaming machine issues promptly and efficiently;
- Handle cash transactions accurately and responsibly;
- Replenish gaming machine supplies to ensure uninterrupted gameplay;
- Implement responsible gaming practices and provide necessary reports to management; and
- Write daily reports to be communicated to the team.
About You
- Previously held positions of responsibility and leadership in similar environments;
- Holds valid RSA, RP, and RSG/Advanced Gaming certifications;
- Immaculate personal presentation with exceptional customer service and communication skills;
- Experience with H&L, GFRPRO, and TAB preferred;
- Be an engaging, charismatic individual with charm and energy, proactive in self-development; and
- Availability to work over a 7-day roster, including evenings and primarily weekends.
Why Duxton Pubs?
This is an excellent opportunity to work for a hospitality group that is committed to the long-term success of its employees and wonderful venues.
Please submit your resume and cover letter addressing the above criteria.