Duty Manager | Turvey Park Hotel

The Turvey Park Hotel has been the local destination for Mount Austin residents since it was first established in 1960.

The fantastic service and cosy nature of the hotel help create a unique and welcoming atmosphere.

​We are looking for a Duty Manager to join and lead our front of house team.

Working closely with the General Manager you will:

Assist in the leading of day-to-day operations across the venue. You will manage a talented and dedicated team during your shift, including providing exceptional levels of customer service as well as building and maintaining strong relationships with the local community.

Responsibilities will include:

• Ensuring the venue is well-presented and welcoming for all our patrons.
• Planning and preparing all requirements for the consistent delivery of customer service.
• Opening or closing the gaming room (depending on shift).
• Monitoring and managing all RSA, RCG and WHS responsibilities in the venue, resolving or escalating incidents or concerns as necessary.

About you

• Established leadership skills.
• The ability to provide personalised service to our regular patrons.
• Experience with POS systems.
• A collaborative approach with management.
• A keen eye for the detail.
• Strong reporting and communication skills.
• NSW RSA and RGC.
• Have working rights in Australia.

What we offer

This role is integral for our venue and has the potential to lead to further career growth with one of Australia's energetic regional hospitality groups.

We offer a competitive salary package and great leadership development opportunities.

Are you looking for a unique opportunity to join us and continue to build your career within hospitality?