Support the set up and delivery of campaigns, product & promotions across 2x internal websites. Daily & weekly reporting against forecast & prior years with a focus on optimising the site experience to boost conversion, basket size, units per transaction, revenue and enhance customer experience across Australia and New Zealand.What to expect from the role
- Responsible for the set up and testing of campaigns and promotions, including scheduling website banners, content, terms and conditions and relevant merchandising etc.
- Set up of all content including homepages, campaign pages and PLP pages.
- Merchandising support including technical elements such as sorting rules, navigation updates and on-site search.
- Support in driving trade performance and new initiatives with third party tools
- Responsible for online trade tasks such as product optimisation and merchandising
- Ensure product, price and content is accurately represented and optimised for the customer journey
- Assisting with copy writing across web copy, product descriptions and collection pages as required
- Adaptation of global guidelines to fit local assortment (on e-store)
- Ensure local policy pages are accurate and store finder information is up to date
- UAT and launch of any new Digital features or initiatives
- Work closely with Trading peers to ensure each campaign is planned ahead of, and executed on time.
- High level of competence with Microsoft Office, particularly Excel
- Support the ongoing development of website to improve UX and UI.
- Support daily/weekly reporting with finding actionable insights to increase UPT, CVR, AOV & revenue initiatives
- Support the eCommerce team with ad-hoc requests
- BAU tasks or when assigned
- KPI's: % campaigns launched on time and Conversion Rate
- Computer skills: Proficient in Microsoft Excel, Salesforce Commerce Cloud, Adobe Analytics, CMS systems.
- Bachelor's Degree in Marketing, Business, Communications or 1-3 years equivalent combination of experience and education accepted
- High attention to detail & process improvement skills
- Ability to collaborate cross-functionally
- Excellent problem solving skills
- Ability to multitask and work to tight deadlines
- Office relocation - North Sydney (August)
- 60% off staff discount on all Pandora products
- Hybrid working model
- Team 'diamond days' to connect outside of the office
- Growth opportunities and career planning
- Subsidised comprehensive healthcare cover with BUPA
- Novated leasing
- LinkedIn learning
- Generous STIP bonus
- A day off on your birthday
- Comprehensive individual wellness support
- Charitable donation matching