Ecommerce Manager

Brand Vacancy title Ecommerce Manager Ref 20539 Function Sales Asia City Brisbane Salary Competitive Closing date 22/09/2024 DescriptionTriumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph® and sloggi®. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the amfori Business Social Compliance Initiative (amfori BSCI).Learn more about Triumph on:www.facebook.com/Triumph/www.instagram.com/Triumph/Our Sales Department in Wynnum West 4178, Brisbane is looking for a Ecommerce ManagerYour Responsibilities:Sales / Trading

• Implement the ecommerce roadmap & strategy across own Ecommerce & digital marketplaces.
• Achieve agreed monthly sales targets, revenue, volume and profitability.
• Manage Ecommerce trading calendar and partner with key stakeholders to ensure consistency and success of omni-channel experience for Triumph customers.
• Provide weekly trade reports and chair weekly meetings.
• Product and price management in conjunction with Merchandise Manager and Commercial Director
• Provide analytics and consumer insights.
• Product demand and sales forecasting.
• Grow and review digital marketplaces to compliment Brand and own Ecommerce

Back End Development

• Responsible for the back-end site maintenance
• Daily operations for the website to improve the overall site with updates and publishing digital content.
• Upload all non-product and product related content onto the website including homepage - banners, tiles, menus, page content, review navigation, pricing, sale, promotions, blog.
• Web Plan maintenance
• Support website development projects and online maintenance with the web dev team
• Optimise product merchandising using data to drive logic.
• Manage the implementation of new features, updates and fixes & monitor success.

Front End Development

• Troubleshoot product and data issues and all website bug-fixing and project managing for UX optimisation and best practice.
• Pro-actively identify opportunities to improve customer experience and sales.
• Manage on site SEO & content, ratings & reviews.
• Manage CRO
• Data capture
• CRM / CLM insights.
• Provide tangible insights and analysis to the Commercial Director and Head of Marketing on ecommerce operations and opportunities.

Your ideal profile:

• A formal qualification in business management, IT or digital communication would be well regarded.
• Relevant qualifications with ideally 3+ years of experience in Digital & e-Commerce roles.
• Prior Experience with Shopify Plus E-Commerce platform is desirable.
• Demonstrated track record of devising sales and promotional strategies.
• Proven track record in delivering end-to-end user experiences with a commercial result, delivered on-time and
• within budget.
• Strong commercial focus to deliver sales results and understanding of key P&L drivers.
• Previous experience working in a retail team in an agile environment desired
• Proficiency across Google Analytics, Data Studio, GTM, GMB, Google AdWords, Facebook Advertising, SEO and
• SEM principles is a must!
• Solid understanding of eCommerce metrics and analytics data (customer segmentation, campaign analytics)
• Experience in CRM/database environment
• Familiarity with A/B and multi-variant testing and experience in conversion optimization
• UX/UI analysis tools
• Experience working with and collaborating with a variety of different teams, ability to collaborate effectively with internal and external stakeholders at all levels

We offer:

• Access to an EAP Service
• Staff Discount
• Free Car Parking
• Hybrid working after successful completion of probation period

You will never walk aloneAs a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.Make a Difference, togetherThe future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.Putting People at the centerAt Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning AcademyWe continuously strive to recruit new talent, offering them one of the textile industry’s most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families. Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe. We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for. As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company’s workforce. In the last years, we have had a specific and successful drive to increase the number of women in management.Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.