Engineering Manager

• Opportunity to join the Loyalty business and to manage a team of engineers
• Be part of a team that values great engineering principles and practices
• Permanent opportunity based at our Mascot Campus

Qantas Loyalty is an integral part of the Qantas brand, with a vision to be the most valued and trusted Loyalty ecosystem that makes every day more rewarding. With a focus on rewarding loyalty and fostering lasting relationships, our business is dedicated to providing unparalleled value and benefits to our members. From earning points on flights, shopping and everyday purchases to enjoying exclusive perks and privileges, Qantas Loyalty is committed to delivering exceptional service and rewards. With a rich heritage and a forward-thinking approach, we continue to redefine loyalty in the aviation industry, setting the standard for excellence and innovation.Leading a team of software engineers, the Engineering Manager brings technical and operational thought leadership to ensure adequate focus on the Loyalty technology landscape, promoting re-use and continual investment to facilitate growth. You will be responsible for strategic and tactical decisions to maximise the value of the services across the Commercial Partnerships domain.We are after a well-rounded Engineering Manager who enjoys working collaboratively with the team and our Partners to design and deliver the right solution. Additionally they will enjoy mentoring and growing their team and be comfortable in leading some robust stakeholder conversations.You’ll have:

• Tertiary qualification in Information Technology, Computer Engineering discipline or at least 10 years of general IT experience with a focus on software development
• Typically, 5 years’ experience in equivalent technology people leadership roles
• Proven capabilities in dealing with internal & external stakeholders with a strong customer focus to build effective working relationships at a senior level
• Strong interpersonal and communication skills, both written and verbal, with the capability to interact effectively with team members
• Experience in translating business needs to develop solutions from design to technological product considering reusability, scalability and security requirements.
• Devise tech strategy aligned with the business strategy and partner with Tribe and Product Leads to execute the tech strategy effectively
• Experience with CI/CD methodologies, processes and tools
• Experience with operations, maintenance, engineering, and security
• Demonstrable experience monitoring highly available applications and systems
• Demonstrated excellent analytical, critical thinking, problem resolution, decision-making skills and the ability to collect/analyse data and present conclusions to management
• Excellent project and time management skills; coordinating activities across multiple business groups and managing multiple requests/deliverables simultaneously

Why Qantas?You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Applications close on the 27th of May 2024.Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.