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SalaryDetails: The ACT Electoral Commission is seeking to enhance the operational capacity of Elections ACT to ensure the high levels of public confidence in electoral integrity and satisfaction with electoral services continue into the 2024 ACT Legislative Assembly election.
To achieve this Elections ACT is seeking a highly motivated Enquiries Manager to work as part of the communications and engagement team in managing public enquiries related to the 2024 election.
The successful applicant will be responsible for establishing external call centre arrangements for the election, development of information and prepared responses to routine public enquiries, and for the management of a small team in Elections ACT in responding to more complex enquiries for the 2024 election.
Staff of Elections ACT are expected to be proactive, demonstrate high quality customer service and show a capacity to work well within a small team. They must be willing to continuously improve, be outcome focused and accountable for their actions. It is important for the successful applicant to understand and work within the ACTPS Code of Conduct and ACTPS and Elections ACT values of respect, integrity, collaboration, innovation, independence, impartiality and accountability, and model behaviour consistent with the ACTPS Respect, Equity and Diversity Framework.
Elections ACT is dedicated to promoting workforce diversity and ensuring an inclusive workplace. To uphold this commitment, we strongly encourage Aboriginal and Torres Strait Islander peoples, people with disabilities, individuals from culturally and linguistically diverse (CALD) backgrounds, and those who identify as LGBTIQ+, to apply.
Eligibility/ Other Requirements: As an Electoral Officer the person occupying this position will be required to perform duties on election and referendum days and weekends. Please note that this position is predominately based within the office of Elections ACT. Working from home arrangements can be approved on an ad hoc basis.
Note: This is a temporary position available immediately until November 2024. A Merit Pool will be established from this selection process and may be used to fill vacancies over the next 12 months.
How to apply: For more information, Please visit www.jobs.act.gov.au
Contact Officer: Rohan Spence on ************@act.gov.au or (02) 6205 0***
