Company

Global 360See more

addressAddressPerth, WA
CategoryAdministrative

Job description

  • Support, training and guidance from experienced managers
  • A positive and rewarding team culture - stimulating and rewarding opportunity
  • Respected and established company: Johns Lyng Group
 
The Role: 
An exciting full-time opportunity is now available for a highly motivated and proactive individual to join our Balcatta team in the role of Customer Service Representative. This diverse opportunity will involve liaising with customers and corporate clients, receiving inbound inquiries via phone and email and assisting with various administration duties. This is a fantastic chance to join a stable and secure company that values its people above all else! 
 
What’s on Offer
  • The opportunity to join an organisation with an exciting future
  • A respected growing organisation
  • Assist local communities
  • A positive and rewarding team culture
  • Support, training and guidance from experienced manager
  • Discounts on technology, cars, fashion, and leisure
  • Up to date technology and a modern office environment
  • Supportive, social and collaborative team
  • Phone and Laptop provided
  • Annual salary reviews 
 
Key Duties & Responsibilities: 
  • Receive and handle calls from a diverse customer base
  • Create a memorable experience for our clients and their customers
  • Assist customers and corporate clients with specific enquiries
  • Provide a high level of personalised customer service
  • Manage client relationships and correspondence
  • Deliver professional customer service to our insurance-based clients & customers
  • Manage phone & email inquiries
  • Handle job disputes & complaint resolution
 
Key Selection Criteria:
  • Strong customer experience background
  • Confident and professional phone manner
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and achieve KPI’s
  • Strong computer literacy
  • Positive attitude and a desire to go above and beyond to deliver high quality customer service
  • Background in a call centre environment advantageous, however not essential
  • Previous experience in the insurance or construction industry advantageous, however not essential 
The Company:
Positioned as one of Australia's leading Insurance Builders, Johns Lyng Group has been established since 1953 and has a reputation for excellence. Management's transparent and honest attitude towards staff, coupled with our team of highly skilled craftsmen and professionals make us ready for any building emergency. For more information on what the Johns Lyng Group offers, please refer to our company website: https://johnslyng.com.au/ 
 
We are a company of integrity and diversity.      
 
Please note: You will need to be prepared to undergo a criminal background check as part of the recruitment process.
Refer code: 2293115. Global 360 - The previous day - 2024-05-27 13:20

Global 360

Perth, WA
Jobs feed

MDM Engineer

Whizdom Recruitment

Canberra, ACT

Contract

EL 1 - Project Managers - ICT Capability Realisation Roles

Defence Australia

Reid, ACT

$115,899-130,733 per year

IT Service and Project Delivery Manager

Kbr

Canberra, ACT

Permanent

EL 1 - Export Control Manager

Defence Australia

Russell, ACT

$115,899-130,733 per year

EL 1 - Technical Data Manager

Defence Australia

Canberra, ACT

$115,899-130,733 per year

Advisers, Resilience and Crisis Management

National Indigenous Australians Agency

Barton, ACT

$85,633-91,549 per year

APS 6 - Knowledge Management Officer

Defence Australia

Russell, ACT

$91,702-104,753 per year

Crew Member - McDonald's Jerrabomberra

Mcdonald's

Jerrabomberra, NSW

Permanent

Assistant Director - Management Accountant

Chandler Macleod

Canberra, ACT

$78.87 per hour

Share jobs with friends

Related jobs

Entry Level Administration/Customer Service

Customer Service/Barista - Roadhouse Console Operator

On The Way Roadhouses

North Dandalup, WA

9 minutes ago - seen

Training & Development Senior Advisor

Customer Service

Balcatta, WA

6 hours ago - seen

Customer Service & Operations

Fjt Logistics

Canning Vale, WA

6 hours ago - seen

Customer Experience Agent

Sixt Australia

Cloverdale, WA

12 hours ago - seen

Records Officer - Fixed Term

Shire Of Roebourne

Karratha, WA

12 hours ago - seen

Customer Service Officer

Relationships Australia Wa

Busselton, WA

18 hours ago - seen

Customer Service/Counter hand

Bucking Bull Mandurah

Mandurah, WA

yesterday - seen

Customer Service Team Leader Part Time

Whistler's Chocolate Company Swan Valley

Middle Swan, WA

yesterday - seen

Customer Service Manager (Perth)

Hinchen Recruitment Group

Malaga, WA

yesterday - seen

Account Manager (Bunnings)

Gwa Group

Welshpool, WA

yesterday - seen

Records Officer - Fixed Term

City Of Karratha

Karratha, WA

yesterday - seen

Customer Service Officer - Part Time

Cleanaway

Mandurah, WA

yesterday - seen

Case Coordinator, Children's Contact Service

Anglicare Wa

Albany, WA

yesterday - seen

Trainee: Customer Service (12 month contract) | Community Bank Albany | WA

Bendigo & Adelaide Bank

Albany, WA

yesterday - seen

Customer Care Case Officer

Beyond Bank

Perth, WA

yesterday - seen

Customer Service Officer

Workpac Group

Kewdale, WA

yesterday - seen

Learning Partner - Customer Service

Canva

Perth, WA

yesterday - seen