AddressOur client is a global leader in pest control and hygiene services, renowned for its commitment to innovation and sustainability. Our team of experts delivers cutting-edge solutions to ensure safe and healthy environments for both residential and commercial clients. Be part of a dynamic and forward-thinking company dedicated to excellence and continuous improvement.
About The Role
You will support new and existing customers in helping with varying queries regarding pest control and hygiene services
Duties:
- Handle inbound and outbound calls to effectively assist new and existing customers with their inquiries and needs.
- Proactively promote and sell Home Protection plans to both current and potential clients, ensuring they understand the benefits.
- Accurately gather, verify, and update customer information in our systems to maintain current and precise records.
- Coordinate and schedule appointments for technician visits to ensure timely and efficient service delivery.
- Address and resolve customer concerns and issues promptly, providing exceptional support and solutions.
- Consistently achieve and exceed KPIs and metrics as defined by the business to contribute to overall company success.
- Ability to work in a fast-paced environment
- A positive and resilient outlook
- Excellent verbal and written communication skills
- Customer service experience is desired
- Computer literacy and the ability to multitask
- Clear career growth opportunities
- Fun and dynamic fully paid training program to set you up for success
- On-site parking
- Monday – Friday no weekends
- Kilburn location – Great for locals
- No outbound cold calling
- Uncapped commissions – rewarded for your achievements (on top of base salary)
Join this national brand with a supportive and inclusive working environment.
How To Apply
If you have all the skills and experience needed for this role, please submit your CV today.
