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About the role:
Our Learning and Innovation teams are dedicated to fostering continuous learning and innovation within the accounting and finance profession, with a primary focus on empowering our members to excel. Reporting our Education Systems Manager, you will be responsible for managing the operational set-up and delivery of CPA Australia’s learning offerings across multiple systems. These include:
- Event Management System (EMS)
- Microsoft Dynamics CRM
- Learning Management System (LMS)
- Learning Content Management System (LCMS)
Leading a team of 2, the key duties of the role include:
- Accurately manage product configuration and maintenance to enable purchase of products, including configuration of complex conferences
- Liaise with our Technology and Digital Solutions and external system vendors to continually improve systems and system-related processes
- Support system development and enhancement projects, working with staff to articulate business requirements and with Technology staff
- Provide product functionality and systems advice and guidance to other business units where appropriate
- Develop strong relationships internally and externally
- Develop and contribute to initiatives that drive improvement
About You:
- Proven system administration experience in Cvent event management
- Strong problem-solving and customer service skills
- Ability to translate business requirements to technical requirements
- Experience in improving systems by studying current practices and designing modifications
- Ability to perform testing activities including identifying test scenarios
- Ability to document system changes and communicate these, including translating system functionality into business relevant language
- Demonstrated ability to work within tight timelines on multiple projects
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Why we love working here:
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- We are a Values led organisation, we Create opportunity, Pursue excellence, Achieve together
- Monthly Health and Wellbeing sessions, weekly learning labs, generous reward and recognition program.
- The people, you'll work with like-minded and talented colleagues who aspire to be the best
- Our members, they are at the heart of everything that we do.
- Flexible work, come to our offices and collaborate with the team one day, work from home the next
- Busy, fast paced, and we are passionate about what we do
- Paid parental, volunteer, study leave and the ability purchase additional leave
- Annual incentive scheme
- Learning & Professional Development opportunities
- We are global, so global mindsets are encouraged
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About Us:
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CPA Australia is Australiaâs leading professional accounting body and one of the largest in the world. We have more than 172,000 members in over 100 countries and regions. Our core services include education, training, technical support and advocacy. CPA Australia provides thought leadership on local, national and international issues affecting the accounting profession and public interest. We engage with governments, regulators and industries to advocate policies that stimulate sustainable economic growth and have positive business and public outcomes.
We are values-based organisation underpinned by the CPA Australia Way, which is our commitment to each other and a way of working. It is the foundation of our success, experienced and lived by our people, and felt by members.
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How do I Apply?
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Click Apply Now to submit your application for this opportunity.
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To learn more about CPA Australia and other opportunities, please visit our Careers page at https://www.cpaaustralia.com.au/about-cpa-australia/work-with-us/careers
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