Executive Reporting Manager

DI Transformation - Executive Reporting Manager
12-month secondment role
About the role:
The DI Transformation team defines and owns the 360-degree value approach that identifies, tracks, measures, and drives transformation business outcomes. Due to the size and scale of the program, the governance and oversight at all levels of the enterprise (Executive & Board level) is significant and regular.
Working with the EM DI Transformation and teams supporting the EGM - Digital Insurer and wider Digital Insurer - Policy Transformation (DI-PT) program, the Executive Reporting Manager will coordinate and oversee the development and delivery of Executive Leadership Team (ELT) and Board reporting on behalf of the program.
The core objectives of this role are to embed efficient Executive Reporting processes that enable effective Executive and Board governance and oversight of DI-PT. This includes enabled executive level North Star performance visibility and assurance insight that drives program pace, optimises executive agenda time demand and reporting effort.
The objectives of the role include:
Strategy

• Supports strategic narrative and vision for DI-PT, in alignment with Suncorp's Group Strategy, with a robust reporting framework which brings to life the value creation for customers and the business.
• Communicate the target operating model for the future, with particular emphasis on the opportunity that the DI-PT program presents to transform the business across customer, business, employee, and cost base.

Transformation Business Value and Governance

• Adopt an executive level reporting governance approach that supports fast decision making, ensures business value realisation and is synergistic to wider governance led by DI Transformation team.
• Ensure alignment with Suncorp's Group strategy and AAI's strategy.

Executive and Board level reporting

• Coordinate, manage and produce executive papers, updates, internal reporting artefacts and Board level reporting for the program.
• Define and manage the process for program agenda items presented to Suncorp Group and AAI Executive and Board sessions. Optimise executive agenda time demand and reporting effort.
• Ensure high quality papers which provide succinct, strategic program insight. This includes proactive assessment of status and risk, allowing timely executive input to course-correction.
• Maintain Executive Reporting roadmap, coordinating timely input from wider DI-PT teams while streamlining effort required to ensure program delivery momentum is maintained.
• Establish and lead indicator reporting to provide performance visibility and program assurance to Executive and Board stakeholders showing progress against and adherence to the program's North Star.

Leadership

• Lead and develop the capability of the wider team through effective coaching, mentoring and collaboration.
• Display a transformation mind-set, driving the program north star through both Being@Suncorp behaviours and measurement, monitoring, and reporting of key metrics.
• Drive a culture that supports individuals and teams to deliver superior value.
• Embed a strong performance and risk management culture.
• Support team governance and compliance activities for the wider Digital Insurer business area

Key Stakeholder Relationships:
Internal Relationships

• Strong relationship with peers in Digital Insurer and Functional Executive Office teams and Suncorp Group and AAI Executive Office and Secretariate teams
• DI-PT Risk, PMO, Finance and Delivery leads
• Insurance (Australia and AAI NZ)
• Technology and Operations, notably VRO
• Group Finance, PC&A and other Group Functions
• Relevant performance reporting and analytics teams

About You:

• Relevant tertiary qualification (MBA, business, commerce, technology) or equivalent - Desired
• At least 5 years commercial experience mandatory, preferably in insurance or financial services
• At least 5 years customer &/or strategic accountability
• Ability to work across teams in complex organisations and structures.
• Advanced business acumen with strong knowledge of key business drivers that enables accurate business planning.
• Advanced critical thinking and strategic skills with the ability to analyse situations accurately and make effective decisions.
• Highly advanced communication skills with strong ability to convey, receive, and accurately interpret information.
• Advanced negotiator with a constructive and collaborative style

Key Capabilities:

• Exemplary customer focus, strategic mindset and 'outside in' thinking.
• Strong governance
• Strong interpersonal skills and a demonstrated ability to effectively communicate with executives as well as team members.
• Ability to effectively collaborate across the Suncorp Group to deliver 'Win /Win" scenarios for all parts of the organisation.
• Strong Program delivery focus & able to move at pace.
• Able to work effectively in and navigate through ambiguity.
• Ability to work with Risk team to challenge the current Risk Appetite Statement
• Strong interpersonal skills and a demonstrated ability to effectively resolve conflict.
• Strong understanding of the regulatory environment in which the business operates, including regulatory requirements.