AddressSchneider Electric ranks in the Top 10 places to work in Australia and top 25 globally! We offer a flexible work environment enabling you to take control of how you get your work done. We are global specialists in energy management and automation and our technologies ensure that Life Is On everywhere, for everyone at every moment.
The Opportunity:
Based in either Sydney or Melbourne, we have a great opportunity for a highly resilient, energetic and adaptable Field Services Planner to join our national Field Service Planning Team on a 12-month fixed term contact. Role offers Hybrid working flexibility, with time split between our smart Schneider office and your home set up!
Reporting to the National Service Planning Manager, you will provide internal support to the Field Services and Operations team and excellent service to our customers as you manage their repair and fix service requests.
Working with the local Service Managers, you will ensure the optimization of workforce planning.
About You:
As the ideal applicant, you will have:
- Experience in a similar workforce planning role
- Intermediate - advanced skills in the Microsoft Office suite of programs
- Proven experience in providing exceptional customer service
- A mature and calm approach in managing a large workload
- The ability to manage competing priorities in a fast paced and challenging environment
- The ability to meet service level KPI's
- Highly developed planning, time management and organizational skills
Whilst not essential, practical experience with SAP and ASTEA will be highly regarded.
Being highly driven and confident, you work equally well autonomously or as a member of a team; you prioritize your work and follow through to completion. Your attention to detail is strong and you meet deadlines easily.
With excellent communication skills, you build great relationships and are comfortable and confident in dealing with diverse stakeholders.
Benefits of working for Schneider Electric;
- On call and other applicable allowances
- Flexibility at Work and Global Family Leave
- Option to participate in our Share Program, with discounts and company contribution for employees
- Potential opportunity to purchased further annual leave
- Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes
- Continuous training on Schneider products
- Exposure to a market leader in building management, optimisation and energy monitoring
- Global support at your fingertips
- Working in a well-balanced team and inclusive environment
At Schneider Electric, we are open, we value differences, we listen, we learn, connect, and collaborate with others. We are proud to promote diversity, inclusion and work-life integration - we're a great place to work and are continually striving to be the best place to work, join us and see how!
All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.
Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.
Why us?
Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
€25.7bn global revenue
137 000+ employees in 100+ countries
45% of revenue from IoT
5% of revenue devoted for R&D
You must submit an online application to be considered for any position with us. This position will be posted until filled
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
